Avaya 5410 Telephone

VoIP solutions: Avaya IP Office telephone systems

 

5410 Transfer

The Transfer feature allows you to transfer a call from your telephone to another extension or outside number.

To transfer the current call to another extension:

  1. With a call in progress, press   Transfer

  2. When you hear dial tone, dial the number to which the call is to be transferred.

  3. Do one of the following:

    • To transfer the call without announcing it, either hang up or press Transfer again. The transfer is complete. The transfer is complete. If the transferred call is not answered within a preset time, it is returned to you.

    • To announce the call before transferring it, wait for the called party to answer. If the called party is willing to accept the call, press Transfer again to complete the transfer.

    • If the called party does not wish to accept the call, press Drop.
      You can return to the held call by pressing its call appearance button.

    • If the line is busy or if there is no answer, press Drop.
      You can return to the held call by pressing its call appearance button.

To transfer a held call to another extension:

  1. With a call in progress and another call arrives, press Hold and answer the second call.

  2. To transfer the new call to the held call, press Transfer and dial the number of the held call

  3. Press Transfer again to complete the transfer.

5410 Conference

The Conference feature allows you to conference other parties (including yourself) into a call.

Notes:

  1. The number of parties allowed in a conference is controlled by your telephone system.

  2. Two Call Appearance keys are required for the conference feature. 

To add another party to a call

  1. Press Conference.

  2. Dial the number of the person you want to add to the call.

  3. Wait for an answer.

  • If the called party does not answer or does not want to join the conference, press Drop. You can return to the held call by pressing its call appearance button.

  1. To add the person to the call, press Conference again.

  2. Repeat Steps 1 through 4 for additional conference connections.

To add a held call to an active call

  1. Press Conference.

  2. Press the call appearance button corresponding to the held call.

  3. Press again Conference.

To leave a conference:

  1. Press Drop. Disconnects the line on which the drop button is pressed.

5410 Message

Your Message lamp turns on when a caller has left a message for you.

Press the Message button to retrieve your messages, and follow the prompts.


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