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Assigning Mailbox Extensions

You can assign up to 200 mailboxes. The factory-set Mailbox Size is 20 minutes and the Message Length is four minutes.
When you assign an extension as a Mailbox Extension, you are prompted to:
• Identify whether a telephone is associated with the extension. If a telephone is associated with a Mailbox Extension, when a caller transfers from the MERLIN Messaging System to that extension, the call is sent to the extension’s telephone. If a telephone is not associated with the
extension, the call is sent directly to the extension’s mailbox. A Mailbox Extension without a telephone is frequently referred to as a Guest Mailbox. A Guest Mailbox can be used by traveling sales people–who don’t have telephones and who are frequently out of the office–to retrieve their
messages.

• Administer a Directory Listing or Recorded Name. Users and callers can use up to a 10-letter Directory Listing to address messages or transfer calls. (In Release 1 or 1.1, up to a 4-letter Directory Listing is available.) The mailbox user’s name can also be recorded. The System Manager and the
mailbox user can record a name, but only the System Manager can administer a Directory Listing for an extension.
• Administer the Message Length and Mailbox Size. The Message Length is the maximum amount of time available for a caller to leave a message. It is also the maximum length of a message the user can create when sending, replying to, and forwarding messages. The Mailbox Size is the maximum amount of message storage time available in a mailbox.
• Administer Outcalling. Outcalling permission can be turned On or Off. The Outcalling feature dials up to five designated telephone numbers or pager/beeper numbers to notify a user that a new message has arrived in the user’s voice mailbox. Users who use Outcalling are notified about new messages (all calls or only Priority calls; in Release 1 or 1.1, Priority calls are not available) whether they are at their desks, on the road, or at alternate work locations.
• Program the Mailbox Language. The Mailbox Language is the language the user hears after they log in to their mailbox. It is programmed for each Mailbox Extension and can be administered for any of the supported languages, regardless of the mode or language(s) that have been programmed for the system.

Assigning Mailbox Extensions

 

Step
Programming Task

Touch-Tone Input

     
1 Log in to System Administration. [nnn]
0 #
[nnnnnn] #
9
     
2 Select Extension Administration. 2
     
3

Enter extension number.

[nnn] #
     
4 Assign a mailbox to this extension.

1

     
5 Choose one of the following:  
  • If a telephone is associated with this extension. 9 or
  • If a telephone is not associated with this extension. 6
     
6 Choose one of the following:  
  • To program optional features for this extension, go to the appropriate step as follows:
– Directory Listing or Recorded Name: Go to Step 7.
– Message Length and Mailbox Size: Go to Step 8.
– Outcalling: Go to Step 9.
– Mailbox Language: Go to Step 10.
 
  • Delete this extension. * 3
  – Confirm. 9 or
  – Cancel. 6
  • If finished administering this extension. * #
     
7 For Directory Listing or Recorded Name:  
  Select Directory Listing or Recorded Name, then do the following: 1
  • Select Record Name, then choose one of the following: 1
  – Listen to name. 1
 
  • If finished.
* #
  – Record name; then after recording, press 1 and choose one of the following: 2 [record name] 1
 
  • Approve name.
* # or
 
  • Play back recorded name.
2 3 or
 
  • Re-record name.
2 1 or
 
  • Delete name just recorded.
* 3
  – If finished recording a name. Return to Step 6. * #
 
  • Select Directory Listing, then choose one of the following:
2
  – Enter Directory Listing, then choose one of the following: 1
  Enter up to first ten letters of name (in Release 1 or 1.1, enter up to first four letters of name). [nn nn nn nn nn nn nn nn nn nn] #
  Approve. * # or
  Re-enter. 1 or
 
  • Exit without changes.
* #
  If finished administering the Directory Listing. Return to Step 6. * #
8 For Message Length and Mailbox Size:  
  Select Message Length and Mailbox Size, then choose one the following: 2
  • Change Message Length and Mailbox Size. 1
  – Choose one of the following:  
 
  • Enter Maximum Message Length.
[nn] # or
 
  • Skip Maximum Message Length.
# or
 
  • If finished. Return to Step 6.
* #
  – Choose one of the following:  
 
  • Enter Mailbox Size, then choose one of the following:
[nn] #
 
Approve. Return to Step 6.
* # or
 
Re-enter.
1
 
  • Skip Mailbox Size, then choose one of the following:
#
 
Approve. Return to Step 6.
* # or
 
Re-enter.
1
 
  • If finished. Return to Step 6.
* #
  • If finished administering Message Length and Mailbox Size. Return to Step 6. * #
9 For Outcalling:  
  Select Outcalling, then choose one of the following: 5
  • Turn Outcalling On. Return to Step 6. 9 or
  • Turn Outcalling Off. Return to Step 6. 6
10 For Mailbox Language:  
  Select Mailbox Language, then choose one of the following: 6
  • Listen to current Mailbox Language. 2
  – If finished. Return to Step 6. * #
  • Modify Mailbox Language and choose one of the following: 6
  – U.S. English 1 # or
  – Latin American Spanish 2 # or
  – Canadian French 3 #
 
  • After modifying:
 
 

Confirm. Return to Step 6.

9 or
 
Cancel.
6

 

Merlin Messaging Main

Assigning Mailbox Extensions

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