Creating Calling Groups and Assigning Group Members

If you are using voice messaging services–Automated Attendant Service (AAS), Call Answer Service (CAS), and Voice Mail Service (VMS)–and Delay Announcement Service (DAS), you must create two MERLIN Messaging System calling groups and assign group members to each calling group. One calling group contains the ports used for AAS, CAS, and VMS. The other calling group
contains the ports used for DAS. If you are using DAS only, you need to create only one MERLIN Messaging System calling group.

DAS is available in Release 2.5 or later. If you have a release prior to Release 2.5, create only one calling group containing ports for AAS, CAS, and VMS.
If you are using one or more V/D ports to provide DAS, choose ports beginning with the lowest port number, Port 1.
It is recommended that a single port not provide both voice messaging services and DAS.

Creating a Calling Group and Assigning Group Members for Voice Messaging Services (AAS, CAS, and VMS)

Step

Programming Task

From programming console or
from WinSPM in Standard SPM mode, select...

1

Enter Programming mode.

Menu

Sys Program

Exit/Start

2

Select Extensions.

Extensions

3

Display next page of menu.

More

4

Select Group Calling.

Grp Calling

5

Select Members.

Members

6

Enter extension number of the MERLIN Messaging System Calling Group for the voice messaging services (AAS, CAS, and VMS) on the communications system.

[nnn] Enter

7

Enter members of the MERLIN Messaging System Calling Group for AAS, CAS, and VMS in ascending order. Repeat this step for each MERLIN Messaging System port used for AAS, CAS, and VMS.

[nnn] Enter

8

Confirm that all members are entered in the correct order.

Inspct

9

Return to Group Calling menu.

Exit/Back

10

Select Hunt Type.

Hunt Type

11

Enter extension number of MERLIN Messaging System Calling Group for AAS, CAS, and VMS on the communications system.

[nnn] Enter

12

Specify Linear Hunt Group.

Linear
Enter

13

Display next page of menu.

More

14

Select Group Type.

Group Type

15

Enter extension number of MERLIN Messaging System Calling Group for AAS, CAS, and VMS on the
communications system.

[nnn] Enter

16

Select Integrated VMI.

Integ VMI
Enter

17

Return to System Programming menu.

Exit/Back
Exit/Back
Exit/Back

Merlin Messaging Main

Creating Calling Groups and Assigning Group Members

IP Office| Avaya Partner Phone Systems |

Avaya Phone Systems