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Assigning Automated Attendant Extensions

You can assign up to 10 Automated Attendant extensions. An Automated Attendant extension is one that sends the caller to one of the four Automated Attendants.
When you assign an extension as an Automated Attendant extension, you are prompted to:
• Identify whether a telephone is associated with the extension. If a telephone is associated with the Automated Attendant extension, calls transferred to that extension from PARTNER Messaging ring at the telephone and, if unanswered, are handled by an Automated Attendant. If a telephone is not associated with the Automated Attendant extension, calls transferred by PARTNER Messaging do not ring at a telephone, but go directly to the Automated Attendant Service.

• Administer a Directory Listing or Recorded Name. Users and callers can use up to a 10-letter Directory Listing to transfer calls to the Automated Attendant extension. The Automated Attendant extension name can also be recorded.

Assigning Automated Attendant Extensions

 

1 Log in to System Administration. 777
    0#
    [nnnnnn] #
    9
2 Select Extension Administration. 2
3 Enter extension number. [nn] #
4 Assign Automated Attendant to this extension. 3
5 Enter Automated Attendant number for this extension. [1–4]
6 Choose one of the following:  
  • If a telephone is associated with this extension. 9 or
  • If a telephone is not associated with this extension. 6
7 Choose one of the following:  
  • Program Directory Listing or Recorded Name.Go to Step 8.  
  • Delete this extension. *3
  • If finished administering this extension. *#
8 For Directory Listing or Recorded Name:  
  Select Directory Listing or Recorded Name, then do the following: 1
  • Select Record Name, then choose one of the following: 1
  – Listen to name. 1
  ■ If finished. *#
  – Record name; then after recording, press 1 and choose one of the following: 2 [record name] 1
  ■ Approve name. *# or
  ■ Play back Recorded Name. (2)(3) or
  ■ Re-record name. (2)(1) or
  ■ Delete name just recorded. *3
  – If finished recording a name. *#
  • Select Directory Listing, then choose one of the following: 2
  – Administer Directory Listing, then choose one of the following: 1
  ■ Enter up to first ten letters of name. Then
choose one of the following:
([nn nn nn nn nn nn nn nn nn nn] #)
  – Approve. *# or
  – Re-enter. 1
  ■ Exit without changes. Return to Step 7. *#
  – If finished administering Directory Listing. Return to Step 7. *#*#

 

Avaya Partner Phone Equipment

Partner Phone System
Partner Telephones
Partner Expansion Modules
Programming Partner Messaging

 

Assigning Automated Attendant Extensions

 

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