System terminates recording before the user finishes
Busy signal when calling Voice Mail Service
Menu, Submenu, Announcement, or Personal Greeting is cut off
Messages cannot be left in a user’s voice mailbox
Calls are not being transferred properly
Message Waiting Light is not turning on and off
A user is unable to log in to Voice Mail Service
Message Lights not being turned on/off in a timely manner
Calls not being answered by the correct Automated Attendant
Outcalling is delayed
Outcalling to a pager is not working
Outcalling to a telephone is not working
System does not respond to entered digits
Unanswered transferred calls ring continuously
Call Answer Service takes too long to answer calls
Call Answer Service ends message while caller records
Message cannot be deposited in mailbox
User is unable to log in to Voice Mail Service
Date or time in message headers is incorrect
User cannot forward messages to another user
The PARTNER Messaging system is not answering calls
Caller cannot switch between Primary /Secondary Languages
Cannot understand language prompts
Outside callers who should receive Automated Attendant Service hear ringing, but the system does not answer
Outside callers hear silence, tones, or ringing during transfer
The Automated Attendant does not answer immediately
Caller is immediately informed that call is being transferred to the operator
Callers hear prompt that they cannot leave a message because this mailbox is full
Callers claim they are leaving messages in a mailbox, but the mailbox owner is not getting any messages, and their message waiting light is not being turned on
User complains they are receiving messages for another mailbox
Hearing messages in a different order; the newer messages before the older messages
You have added an extension to a Directory List, but the extension is not announced when the Directory Submenu plays (Release 7.0 or later)
User complains they cannot get Record-a-Call to work when a Record-a-Call button has been programmed on their PARTNER telephone
User complains recording of a call stopped before they pressed the Record-a-Call button or before the call ended
When playing a Directory Submenu, “the submenu prompt has not been recorded” is heard
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