Creating Submenus to Play a Directory List

In Release 7.0 or later, you can create a Submenu that plays a customized Directory List. The Directory List must be created before you can perform this procedure.

A Submenu that plays a Directory List, referred to as a Directory Submenu, plays the list as the Submenu prompt when the Submenu is assigned to a selector code for an Automated Attendant Day or Night Main Menu or another Submenu. If a name has not been recorded for an extension included in the Directory List, the name and extension is not heard when the Submenu prompt plays. After you or the Mailbox owner records a name, the name and extension is heard when the Submenu prompt plays. (Note, however, that when you administer the Directory List, you will hear all names and extensions that you have included in the list,
even if a name has not been recorded for the extension.)
You do not need to program the selector code options for a Directory Submenu. PARTNER Messaging automatically sets the selector codes to permit direct extension transfer for the extensions whose names are recorded in the Directory Submenu.

1

Log in to System Administration.

777

0#

[nnnnnn] #

9

2

Select Automated Attendant.

3

Enter Automated Attendant number.

[1– 4]

4

Select Submenus.

3

5

Enter Submenu number.

[1– 98] #

6

Create Submenu.

9

7

Play a Directory List for Submenu.

1

8

Choose one of the following:

• Enter the Directory List number that you want to play as this Submenu prompt.

[1– 4] #

• If finished.

*#

9

To assign this Submenu to an Automated Attendant Day or Night Menu.

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Creating Submenus to Play a Directory List

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