TTY Automated Attendant The Telecommunications Device for the Deaf (TDD)
announcement set makes it more convenient to set up teletypewriter
(TTY) automated attendants that provide automated Business Office Telephone Systems Instead of recording the automated attendant menu using the telephone, the system administrator types the menu using the TTY keyboard. The system administrator needs a stand-alone, acoustically-coupled TTY and the touch-tone keypad to set up TTY automated attendant menus. Avaya Business Telephone Systems Separate telephone numbers are strongly recommended, but not required, for TTY automated attendants and for voice automated attendants. The Multilingual feature can be
used to administer an automated
attendant with nested TTY menus
and nested voice menus;
although, TTY users will see nothing
or unreadable characters The TTY automated attendant can
be administered to use name
addressing. See the utomated The TTY Automated Attendant feature provides automated attendant service to TTY users. All that hearing-impaired callers need are a standard stand-alone, acoustically-coupled TTY along with a touch-tone telephone. Separate telephone numbers are strongly recommended, but not required, for TTY automated attendants and for voice automated attendants. (Separate voice and TTY automated attendant numbers tend to be more user-friendly.)
TTY Automated Attendant |