VoIP Solutions

Avaya business partner

 

TTY Automated Attendant

The Telecommunications Device for the Deaf (TDD) announcement set makes it more convenient to set up teletypewriter (TTY) automated attendants that provide automated
attendant service to hearing-impaired callers. (The TDD announcement set is not required to set up TTY automated attendants, but it is recommended.) See the Automated Attendant feature for complete information on automated attendants.

Business Office Telephone Systems

Instead of recording the automated attendant menu using the telephone, the system administrator types the menu using the TTY keyboard.

The system administrator needs a stand-alone, acoustically-coupled TTY and the touch-tone keypad to set up TTY automated attendant menus.

Avaya Business Telephone Systems

Separate telephone numbers are strongly recommended, but not required, for TTY automated attendants and for voice automated attendants.

The Multilingual feature can be used to administer an automated attendant with nested TTY menus and nested voice menus; although, TTY users will see nothing or unreadable characters
resulting from voiced prompts or greetings, and hearing users will encounter some TTY messaging noise.

The TTY automated attendant can be administered to use name addressing. See the utomated
Attendant feature for more information.

The TTY Automated Attendant feature provides automated attendant service to TTY users. All that hearing-impaired callers need are a standard stand-alone, acoustically-coupled TTY along with a touch-tone telephone. Separate telephone numbers are strongly recommended, but not required, for TTY automated attendants and for voice automated attendants. (Separate voice and TTY automated attendant numbers tend to be more user-friendly.)

 

TTY Automated Attendant

Partner Phone System |Phone Equipment

 
 

 

1-800-429-0077 ::: Fax 1-732-751-8811
5133 West Hurley Pond Rd., Farmingdale, NJ 07727
Contact us
Copyright 2008 CarrollCommunications.com, All Rights Reserved.