Call Answer

The Call Answer feature allows the DEFINITY AUDIX system to answer calls for subscribers who are busy or unavailable. Call Answer works in conjunction with the Call Forwarding
and Call Coverage features on the switch.

Phone System
Business Telephone Systems

Subscribers can “screen” (listen to) Call Answer messages as they are being recorded if the DEFINITY AUDIX system is administered in display set (DS) Mode. The listener can interrupt the DEFINITY AUDIX system to speak to the caller, and press [*][*][X]to disconnect the system. (See the Call Screening (DS Mode Only) feature.)

Either before or after a subscriber leaves a Call Answer message for someone (CL mode only), the subscriber can access his/her own mailbox without hanging up by pressing [*][R] and logging into the DEFINITY AUDIX system.

If a subscriber’s mailbox is full, the caller will be informed that no message can be left and the
caller may be provided with several options.

The primary benefit of the Call Answer feature is that if a subscriber is busy or unavailable, the DEFINITY AUDIX system will answer the call and provide the caller with the opportunity to leave a message. Also, depending on switch administration, calls may be redirected to the DEFINITY AUDIX system for any of the following conditions:

• Redirect only internal calls to the DEFINITY AUDIX system
• Redirect external calls to the DEFINITY AUDIX system
• Redirect calls to the DEFINITY AUDIX system while the subscriber’s line is busy
• Redirect calls to the DEFINITY AUDIX system if the subscriber doesn’t answer
• Redirect all calls to the DEFINITY AUDIX system using Send All Calls or Cover All
  
  

Call Answer

Partner Phone System |Phone Equipment