The Dial-by-Name feature allows callers to transfer to any
DEFINITY AUDIX subscriber by dialing the subscriber’s
name instead of his/her extension number. Callers who do
not know a DEFINITY AUDIX subscriber’s extension number
may select name addressing by pressing [*] [A](for Alternate
Addressing Mode) and entering the subscriber’s name.
The system will automatically transfer the caller to that subscriber’s
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When using the Dial-by-Name feature,
note that the letter Q is represented
by the keypad number
and Z by  the keypad number .
The system administrator should
inform subscribers as to which
default addressing format (extension
number or name) they have
If you find yourself using the
[*][A] command most of the time, you
may want to ask your system
administrator to change your
default addressing mode.
Many subscribers simply prefer to dial names rather than extension numbers.
But this feature is also convenient when callers don’t know (or can’t remember)
the extension number(s) of the person they’re trying to call. It can be used with
the Personal Directory feature, which allows the sender to use abbreviated
names. This feature is especially useful for quick calls when away from the office.
Also, any caller who has been redirected to the DEFINITY AUDIX system via the
Call Answer feature can transfer to any subscriber or extension in the switch’s
dial plan, depending on the restrictions set by the system administrator. Callers
usually transfer by extension number, so the [*][T](Transfer Out of AUDIX)
command uses extension numbers as its default addressing mode. But callers
can also transfer to subscribers by dialing the subscriber’s name if they press [*][A]
after pressing [*][T].
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