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Dial-by-Name

The Dial-by-Name feature allows callers to transfer to any DEFINITY AUDIX subscriber by dialing the subscriber’s name instead of his/her extension number. Callers who do not know a DEFINITY AUDIX subscriber’s extension number may select name addressing by pressing [*] [A](for Alternate Addressing Mode) and entering the subscriber’s name. The system will automatically transfer the caller to that subscriber’s extension.

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Merlin Magix

When using the Dial-by-Name feature, note that the letter Q is represented by [7]the keypad number and Z by [9] the keypad number .

The system administrator should inform subscribers as to which default addressing format (extension number or name) they have been assigned.

If you find yourself using the [*][A] command most of the time, you may want to ask your system administrator to change your default addressing mode.

Many subscribers simply prefer to dial names rather than extension numbers. But this feature is also convenient when callers don’t know (or can’t remember) the extension number(s) of the person they’re trying to call. It can be used with the Personal Directory feature, which allows the sender to use abbreviated names. This feature is especially useful for quick calls when away from the office. Also, any caller who has been redirected to the DEFINITY AUDIX system via the Call Answer feature can transfer to any subscriber or extension in the switch’s
dial plan, depending on the restrictions set by the system administrator. Callers usually transfer by extension number, so the [*][T](Transfer Out of AUDIX) command uses extension numbers as its default addressing mode. But callers can also transfer to subscribers by dialing the subscriber’s name if they press [*][A] after pressing [*][T].

 

 

Dial-by-Name

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