Message Sending Restrictions
The Message Sending Restrictions feature restricts the message
routing of various communities of subscribers. Since it
regulates voice mail only, subscribers can bypass the restrictions
by using the Call Answer feature.
The system administrator sets up a restriction matrix which
indicates which communities of users can send messages to
each other. Each subscriber may be assigned to only one
community. A default community is defined so that it is not
necessary to administer each subscriber specifically.
Business Telephone Systems
Merlin Magix
If a subscriber in a restricted community tries to send a message
to an unauthorized destination, the DEFINITY AUDIX
system plays a message explaining the restriction. If there
are unauthorized destinations on a restricted sender’s mailing
list, the system informs the sender that specific messages
are nondeliverable because of the restriction. When
messages are scheduled for future delivery, the restriction is
checked and the sender notified of restrictions when the
messages are being addressed and at the time of delivery,
to allow for changes in the restriction status.
Up to 15 communities can be
defined for sending restrictions.
All restrictions pertain to the sending
of voice mail. Subscribers are
not restricted from calling or leaving
Call Answer messages for others.
After receiving a message from a
user in an unrestricted community,
restricted subscribers are not
given the menu option of replying
to the sender via voice mail. They
can automatically return the
sender’s call, however.
Guests using a guest password
cannot be restricted.
Restrictions can be set up so that
subscribers cannot send messages
to others within the same
community.
Often, upper management wants to insulate itself from messages sent by those
below a certain level of the corporate hierarchy. This feature can be used to force
a more efficient lateral routing of messages, or applied creatively to set up
specific lines of communication.
Further, the Message Sending Restrictions feature allows the administrator to
respond to abuse of the system, restricting those who are sending messages
unnecessarily. For example, universities could restrict students from sending
messages to professors and administrators. Or, in the transportation and
manufacturing industries, restrictions could be defined so that drivers and
production-line workers can send messages only to their supervisors — and not
to each another.
This feature can also be used to restrict some subscribers from sending AMIS
Analog or Message Delivery messages to remote sites.
Message Sending Restrictions
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