The Priority Message feature allows some subscribers to
send priority voice mail messages that will be specially
marked and preferentially presented to recipients. Also, callers
can leave priority call answer messages. The DEFINITY
AUDIX system treats Priority Messages differently from regular
messages in the following ways:
- If scheduled for immediate delivery, Priority Messages
are delivered before regular messages.
- Message headers indicate the priority status of messages.
- When retrieved, Priority Messages are presented before
other new messages (but after Broadcast Messages).
Subscribers can prioritize messages with the touch of a button,
and change them back to regular messages just as easily.
If a priority voice mail message is scheduled for future
delivery at the same time as a regular message, it will be
delivered according to its order in the delivery queue.
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Priority messages are distinct from
regular messages only in the
header and notification functions.
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A Priority Message can also be a
A Priority Message cannot also be
a Broadcast Message or Login
This feature includes priority notification
via the Priority Outcalling
feature. For more information, see
the Priority Outcalling feature.
The primary scenario for the Priority Message feature is that of executives
sending priority voice mail messages or priority call answer messages to
employees who might normally receive many other messages. The executive is
assured that the important message will be at the top of the employee’s stack of
An additional application may be to assign the feature to employees working on
a priority project, so supervisors or coworkers can be kept informed of the
project’s status more efficiently.
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