VoIP Solutions

Avaya Phone Systems

Outgoing Mailbox Operation

The outgoing section of a mailbox stores messages created or forwarded by subscribers until they can be delivered to the intended recipient(s). Unless you ask your system administrator to reset the order in which you access your outgoing mailbox categories, you will hear them in the following order:

Filed Messages Copies of messages that are created to send to other subscribers can be saved in the outgoing section of a mailbox for future reference. These messages may later be
accessed, modified, addressed and sent again, or deleted.

Avaya Phone Systems

Undelivered Messages Messages that have not yet been sent (for example, those scheduled for delivery at a future time or date). Messages and their addresses may be accessed or changed at any time before delivery.

Nondeliverable Messages Copies of messages that could not be delivered. The system will attempt to deliver the message up to 10 times (this limit is set by the system administrator on the System-Parameters Features screen before placing the message in this category. Usually
this indicates that the intended recipient’s incoming mailbox is full. On AMIS networks,
this may mean the remote subscriber does not exist (the sender probably misdialed the
address) or that there were transmission problems across the analog lines. Messages defined as “nondeliverable” may be rescheduled for delivery with a new address, or altered to allow forwarding if needed.

Delivered Messages Copies of message headers that have been successfully delivered to a recipient’s incoming mailbox but have not yet been listened to.

Accessed Messages Copies of message headers that have been delivered to a recipient, and the recipient has listened to either the header or the message.

 

Outgoing Mailbox Operation

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