Avaya IP 4606 Telephone

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CBC Overview

CBC Alarms

CBC License

CBC Screen

Install CBC Software

Create Charts

Install/Start Delta Server

Access Delta Server

Email Alarm Notification

Install Requirements

Key Performance Indicators

Start CBC

Trunk Utilization Graph

Zooming into Charts

IP Office Tek Tips

Phone System Quote

phone system maintenance / repairs



The CBC Screen

The CBC screen can display up to 4 charts. Each of these can plot up to 4 data variables for an agent group or the whole system, with each data variable being either real-time for the current day or historical for a selected day in the last 31 days.

The base of the screen shows a number of key performance indicators for the whole IP Office system. For more details of these see Key Performance Indicators.

In addition the CBC can display a Trunk Utilization Graph, see Trunk Utilization Graph.

Trunk Utilization Graph





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