Avaya IP 4606 Telephone

Authorized Avaya Business Partner


Internet Marketing Services

VoiceMail Pro Home

Phone Manager Index


CBC Overview

CBC Alarms

CBC License

CBC Screen

Install CBC Software

Create Charts

Install/Start Delta Server

Access Delta Server

Email Alarm Notification

Install Requirements

Key Performance Indicators

Start CBC

Trunk Utilization Graph

Zooming into Charts

IP Office Tek Tips

Phone System Quote

phone system maintenance / repairs



CBC Overview

The IP Office Compact Business Center (CBC) is designed to provide a summary of both current and historical activity on an IP Office telephone system. It provides both overall system performance information and information on up to 3 selected hunt groups.

Data is written every minute to a CSV file for each day. The CBC is able to access those files going back for 31 days.

The CBC obtains its call data from the IP Office via another application, the IP Office Delta Server. This can be on the same PC or on a separate PC.

Each IP Office supports only a single Delta Server. However, the Delta Server is able to share that IP Office's call data with up to 80 simultaneous client applications.

CBC is a licensed application, and requires a license in the IP Office configuration for each copy of CBC being run.

The schematic below shows the IP Office Delta Server and CBC on separate PC's.


This schematic shows the IP Office Delta Server and CBC on the same PC.





1-800-429-0077 ::: Fax 1-732-751-8811
5133 West Hurley Pond Rd., Farmingdale, NJ 07727
Copyright 2008 CarrollCommunications.com, All Rights Reserved.