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Avaya Conferencing

Access Levels
Address Book
Setting up a Bridge Number
Conference Failure Route

Conference Finished Route
Conference Full Route
Configuring Manager
Configuaration Tab
Configure Conference Center
Configure VM Pro
Conf. Not Started Route
My Contacts
Database Backup
Conference Details
Email Notifications
Add Contacts to Conference
Failure Routes
Administer Web Client
Installation of Conf. Center
Installation Options
Join a Conference
Manage Profile
Participant Details
Pending Conferences
Reports

Conference Resources
Schedule New Conference
Conference Scheduler
Conference Set Up Options
Software Upgrade
Speak Capability

Conf. Template Overview
TroubleShoot
Update a Conference
User Accounts
Voting Web Conferencing
Web/ Internet Conference
Web Participant Status/ Info

Anonymous Status/ Whisper

IP Office Tek Tips

Phone System Quote









 

 

Access Levels

There are varying levels of access to Conferencing Center, depending on the user's interaction needs with the product. In this documentation, the varying access levels are broken down to the following:

Conferencing Center User(s)

The number of Conferencing Center users is dependent on the number of user accounts set up by the Conferencing Center Administrator.  User accounts can be created by the Conferencing Center administrator on a need basis. With a valid user account, a user can access the Scheduler by entering the Conferencing Center URL (obtained from the administrator) into an IE window. A Conferencing Center user has access to the following facilities via the Scheduler:

    • Access to the Conferencing Center Scheduler.

      • Conference booking.

      • Managing your individual user account and local address book.

      • Viewing and managing only the conferences you have set up.

      • View conference resources by date and participant count.

    • Joining conferences in which you are also a participant.

Participant(s)

People who are scheduled to join or have joined a conference, so their number will vary. Anyone can be a participant, as long as s/he has access to a booked conference. A participant only has access to the following facilities:

    • Joining a scheduled audio conference.

    • Joining a scheduled web conference via the Web Client.

Conference Host

A host is a conference participant with additional conferencing capabilities.  A host is required if web support is activated, but one is not required for booking only an audio conference. There can only be one host per conference. The host is assigned at the time of conference booking and has the following capabilities in addition to those of a participant's:

    • Upload and synchronize an HTML file.

    • Amend participant status in real-time during a conference.

    • Initiate whispering with another participant.

    • Enter voting questions.

    • Update participants' details in real-time during a conference.

    • Mute/un-mute all conference participants.

    • Receive voting results via email.

Conferencing Center Administrator

Only one per licensed Conferencing Center software.  This account is set up at the time of software installation.  This person may or may not be the same as the System Administrator.  As a Conferencing Center Administrator, you will have access to the following via the Scheduler GUI:

    • Conference booking.

    • Managing your individual local address book.

    • View all pending and in-progress conferences.

    • Updating all pending conferences.

    • Updating system configuration.

    • Managing all user accounts.

    • Managing all conferencing and voting reports.

    • Database Backup

System Administrator

This person will have access to and knowledge of the entire system, along with all related IP Office suites. As a System Administrator, you will also need to set up a virtual directory on the web server to allow conference hosts access to presentation files.

Certain customized settings will require interaction with other IP Office suites. These settings will be outlined in their respective sections.

 

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