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Conference Finished

This sample failure route will define the action taken by the system when a participant dials into a conference that has already ended. Again, this is only a sample route in which the conference participant is played a message stating that the conference already finished.

To set up this failure route:


  1. Create a recording similar to the following:

    • “Sorry, the conference you are trying to join has already finished.”

  1. Click Basic Actions on the tool bar and select Generic.

  2. Click in the right-hand pane to place the action.

  3. Open the Properties for Generic.

    • Change the Token Name to Play Finished.wav.  

    • In the Entry Prompts tab, click the (green cross), click and select the name of the wav file you created in step 1.

    • Click Close and OK.

  1. Connect Conference Finished to Play Finished.wav.

  2. Click Telephony Actions on the tool bar and select Disconnect.

  3. Click in the right-hand pane to place the action.

  4. Connect Play Finished.wav to Disconnect.

  5. Click Save & Make Live on the toolbar.




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