Conference Finished

This sample failure route will define the action taken by the system when a participant dials into a conference that has already ended. Again, this is only a sample route in which the conference participant is played a message stating that the conference already finished.

To set up this failure route:

1. Create a recording similar to the following:

   • “Sorry, the conference you are trying to join has already finished.”

2. Click Basic Actions on the tool bar and select Generic.

3. Click in the right-hand pane to place the action.

4. Open the Properties for Generic.

   • Change the Token Name to Play Finished.wav.  

   • In the Entry Prompts tab, click the (green cross), click and select the name of the wav file you created in step 1.

   • Click Close and OK.

5. Connect Conference Finished to Play Finished.wav.

6. Click Telephony Actions on the tool bar and select Disconnect.

7. Click in the right-hand pane to place the action.

8. Connect Play Finished.wav to Disconnect.

9. Click Save & Make Live on the toolbar.