External Contacts
The External contacts list displays contact details as entered by the IP Office systems administrator into the Directory configuration within Manager. These contacts are available to all Conferencing Center Scheduler users.
Adding contacts from the External contacts list to the My Contacts list is useful for consolidating all your frequently referenced contacts into one location.
To add a contact to the My Contacts list:
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From the External contact list, click the selection boxes that correspond to those contacts you wish to add to My Contacts.
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Select Add to My Contacts.
If the Local Address Book is accessed as part of the conference scheduling or updating process, external contacts can also be added to a conference.
Internal Contacts
The Internal contacts list displays contact details as configured by the IP Office systems administrator within Manager. These contacts are available to all Conferencing Center Scheduler users.
Adding contacts from the Internal contacts list to the My Contacts list is useful for consolidating all your frequently referenced contacts into one location.
To add a contact to the My Contacts list:
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From the Internal contact list, click the selection boxes that correspond to those contacts you wish to add to My Contacts.
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Select Add to My Contacts.
If the Local Address Book is accessed as part of the conference scheduling or updating process, internal contacts can also be add contacts to a conference.
Add Contacts to a Conference
Contact details can only be added to a conference when the Local Address Book is accessed within the conference booking or updating process. When the Local Address Book is accessed outside of the conference booking or updating process (i.e. via the My Profile tab), it is only for contact viewing and maintenance purposes.
To add a participant to a conference, see Adding Participants to a Conference.
For details on updating participant information for pending conferences, see Update a Conference.
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