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Installation Overview

This document covers the installation and administration of IP Office Conferencing Center level 3.0 software. It is intended for the System Administrator and the Conferencing Center administrator. These two people may or may not be the same person.  

Conferencing Center for IP Office is comprised of a Windows Service that handles the communication with IP Office, Voicemail Pro 3.0 and SoftConsole via the IP switch. More specifically, Conferencing Center is a licensed version of conferencing for IP Office that interacts with IP Office in the following ways:

  • Shares ports and audio channels with the IP Office.

  • Uses bridge number/s from which participants can join a conference.

  • The SoftConsole operator can transfer participants to a conference and create an "immediate"/last minute conference.

  • Phone Manager can be configured to connect directly to the Conferencing Center Scheduler and Web Client GUI.

Conferencing Center 3.0 gives you the option to install both the booking and web client host applications on the same server or onto separate servers for security and access purposes. This information needs to be decided prior to the installation and appropriate hardware made available. The distinction between the two applications are as follows:

  • Web Booking - Requires the installation of a MSDE database (available on the Conferencing Center CD) and allows access to the scheduling of conferences and general maintenance.

  • Web Client Host - Allows conference participants to access a web conference interface that supplements the audio conference.

TIP: Before proceeding with the installation, the Pre-Installation Requirements must be reviewed.

Note: This document is written with the assumption that the System Administrator is an experienced Manager, Phone Manager, Voicemail Pro and SoftConsole administrator.

Pre-Installation Requirements

Check the following requirements before attempting to install Conferencing Center. The software is installed from the IP Office Conferencing Center CD.

IP Office Systems

Conferencing Center is supported on the following IP Office Control Units with IP Office Software version 3.0:

  • IP 403 Office

  • IP 406 V1/V2 Office

  • IP 412 Office

General

  • If not already installed, an IP Office Feature Key Server and a licensed Voicemail Pro 3.0 must be installed.  

  • License for IP Office Conferencing Center 3.0 required.

  • IP Office Conferencing Center CD.

  • Switch off any PC and hard disk sleep/power down modes.

Minimum PC Specification

The minimum PC specification for the Conferencing Center server (all install options) is as follows:

  • Minimum: Pentium 1.4 GHz with 256MB or higher.

  • Recommended: Pentium 4 processor, 2.8GHz with 512MB or higher.

  • Windows 2000 Server or Windows 2003 Server, (Windows XP Professional or Windows 2000 Professional could be used but would typically support a maximum of 10 web clients).

  • 80MB of free disk space.

  • MS Internet Explorer (IE) 6.0 or higher.

PC running Windows 2000

PC running Windows 2003

  • MS Internet Explorer (IE) 6.0 or higher:  Once IE is installed, do the following (for all installation options) only if you are using a proxy server.

    1. From an IE window, select Tools

    2. Select Internet Options

    3. Select Connections tab

    4. Select LAN Settings

    5. Check Bypass proxy server for local addresses

    6. Click OK

 

  • MS Internet Explorer 6.0 or higher: The machine you are installing Conferencing Center onto must be running IE 6.0 or higher.

 

  • IIS 5 or higher:  Needs to be activated (for all installation options).

    1. Insert Windows 2000 CD.

    2. Click the Start Windows button.

    3. Select Settings | Control Panel.

    4. Double click Add/Remove Programs.

    5. Click Add/Remove Windows Components.

    6. Select IIS.

    7. Click Next.

    8. Click Finish to the Windows Component Wizard prompt.

  • ASP.NET:  If .NET RunTime or Framework version 1.1 is not installed, the Conferencing Center install script will automatically install it and everything is activated by default.

  • IIS 5 or higher and ASP.NET:  Both need to be activated (for all installation options).

    1. Insert Windows 2003 CD.

    2. Click the Start Windows button.

    3. Select Control Panel.

    4. Double click Add or Remove Programs.

    5. Single click Add/Remove Windows Components.

    6. Select Application Server.

    7. Click Details.

    8. Select ASP.NET and IIS.

    9. Click OK.

    10. Click Next.

    11. Click Finish.

 

 

  • IIS Configuration: IIS needs to be configured to a local system setting (for all installation options).

    1. Click the Start Windows button.

    2. Select Control Panel.

    3. Double click Administrative Tools.

    4. Double click Internet Information Services (IIS) Manager.

    5. Select PCName (local computer).

    6. Double click Application Pools.

    7. Select DefaultAppPool, right click and select Properties.

    8. Select Identity tab.

    9. Select the drop down box and set to Local System.

    10. Select OK.

 

 

Network

The server PC with the Web Booking application installed should be configured and tested for TCP/IP networking.

  • We strongly recommend that the Conferencing Center server PC with the Web Booking application installed is connected to the IP Office Control Unit via a switching LAN hub. If this is not possible, then the server should be directly connected to the IP Office Control Unit.

  • This server PC must have a fixed IP address. While PC's in a DHCP network may retain the same IP address between reboots, this is not guaranteed.

    • If the IP Office is acting as a DHCP server, it defaults to using the address range of 192.168.42.1 to 192.168.42.200 for DHCP clients. This leaves the address range of 192.168.42.201 to 192.168.42.254 for devices that require fixed IP addresses.

Conferencing Center and Voicemail Pro

Conferencing Center can be installed onto a separate server PC from Voicemail Pro. Even though Voicemail Pro configuration is necessary to make full use of Conferencing Center features, Conferencing Center communicates with VM Pro via the IP Office Control Unit, not with VM Pro directly.

Port Settings

Conferencing Center installs by default to port 25 (for email) and port 80 (to communicate with the web server). For port details relating to specific Conferencing Center setups, see Setup Options.

Email

The Conferencing Center server PC with the Web Booking application installed must have at least one SMTP server defined and available.  This is necessary if you plan to use email for sending conference notifications and voting results to conference hosts.  

Optional IP Office Software

  • Phone Manager Pro version 2.1 or higher (optional)

  • SoftConsole version 2.1 or higher (optional)

Client PCs

  • Internet Explorer 6.0 or higher.

  • Email Client: MS Exchange Client, Outlook 97, 98 or 2000 if Conferencing Center participants want to receive email notifications.

 

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