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Avaya Conferencing

Access Levels
Address Book
Setting up a Bridge Number
Conference Failure Route

Conference Finished Route
Conference Full Route
Configuring Manager
Configuaration Tab
Configure Conference Center
Configure VM Pro
Conf. Not Started Route
My Contacts
Database Backup
Conference Details
Email Notifications
Add Contacts to Conference
Failure Routes
Administer Web Client
Installation of Conf. Center
Installation Options
Join a Conference
Manage Profile
Participant Details
Pending Conferences
Reports

Conference Resources
Schedule New Conference
Conference Scheduler
Conference Set Up Options
Software Upgrade
Speak Capability

Conf. Template Overview
TroubleShoot
Update a Conference
User Accounts
Voting Web Conferencing
Web/ Internet Conference
Web Participant Status/ Info

Anonymous Status/ Whisper

IP Office Tek Tips

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Reports

Conferencing Center enables the administrator to run reports of past conferences. Reports are useful for getting an indication of how heavily the Conferencing Center is used and the number of participants in a conference.

Running a General Report

Conference reports can be requested based on specific dates. This request will provide a list of all the conferences that took place within the specified dates.

To generate a report based on specific dates:

  1. Click the Reports tab if not already there.

  2. Click General Report.

  3. Enter the desired Start and End dates or click in the corresponding fields and select the date.

  4. Click Run Report.
    Reports will list conferences in the order that they occurred, oldest first, with the following information:

    • Conference Details: Details of conference being reported, such as conference ID, the bridge number used, start and end time, etc.

    • Participant Details: Details of participants who joined the conference, such as their status and the time they left and joined the conference.

List of Conferences for Reporting

One way to run a report is by requesting for a list of conferences that have already taken place. From this list, you can select the specific conference for reporting and the report type.

If your PC is connected to a printer, a printout of the report can be requested by clicking .

 

More Information:

To list all the conferences for reporting:

  1. Click the Reports tab if not already there.

  2. Click List Conferences forReporting.

For each conference on the list, the following information is displayed:

  • Conference ID.

  • Conference name.

  • Conference date and start time.

  • If Music On Hold (MOH) was selected, then the MOH start time is shown.

  • The length of time the conference was scheduled for.

  • The number of participants scheduled to join the conference.

  • A choice of report types.

For each conference on the list, the following reports can be requested:

    • Individual Report

Displays information relating to specific conferences with the following categories:

      • Conference Details: Details of conference being reported, such as conference ID, the bridge number used, start and end time, etc.

      • Participant Details: Details of participants who joined the conference, such as their status and the time they left and joined the conference.

    • Voting Summary

If voting occurred during a conference, this report displays information relating to a specific conference with the following categories:

      • Conference Details: Details of conference being reported, such as conference ID, the bridge number used, start and end time, etc.

      • Participant Details: Details of participants who joined the conference, such as their status and the time they left and joined the conference.  

      • Questions Raised: Questions raised by the conference host for voting.

      • Votes Recorded: Shows how each participant voted for all questions raised.

 

 

 

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