Conferencing Center enables the administrator to run reports of past conferences. Reports are useful for getting an indication of how heavily the Conferencing Center is used and the number of participants in a conference.
Running a General Report
Conference reports can be requested based on specific dates. This request will provide a list of all the conferences that took place within the specified dates.
To generate a report based on specific dates:
Click the Reports tab if not already there.
Click General Report.
Enter the desired Start and End dates or click in the corresponding fields and select the date.
Click Run Report. Reports will list conferences in the order that they occurred, oldest first, with the following information:
Conference Details: Details of conference being reported, such as conference ID, the bridge number used, start and end time, etc.
Participant Details: Details of participants who joined the conference, such as their status and the time they left and joined the conference.
List of Conferences for Reporting
One way to run a report is by requesting for a list of conferences that have already taken place. From this list, you can select the specific conference for reporting and the report type.
If your PC is connected to a printer, a printout of the report can be requested by clicking .
More Information:
To list all the conferences for reporting:
Click the Reports tab if not already there.
Click List Conferences forReporting.
For each conference on the list, the following information is displayed:
Conference ID.
Conference name.
Conference date and start time.
If Music On Hold (MOH) was selected, then the MOH start time is shown.
The length of time the conference was scheduled for.
The number of participants scheduled to join the conference.
A choice of report types.
For each conference on the list, the following reports can be requested:
Individual Report
Displays information relating to specific conferences with the following categories:
Conference Details: Details of conference being reported, such as conference ID, the bridge number used, start and end time, etc.
Participant Details: Details of participants who joined the conference, such as their status and the time they left and joined the conference.
Voting Summary
If voting occurred during a conference, this report displays information relating to a specific conference with the following categories:
Conference Details: Details of conference being reported, such as conference ID, the bridge number used, start and end time, etc.
Participant Details: Details of participants who joined the conference, such as their status and the time they left and joined the conference.
Questions Raised: Questions raised by the conference host for voting.
Votes Recorded: Shows how each participant voted for all questions raised.
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