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Anonymous Status

An anonymous participant is one who joins an audio conference without a PIN via the IP Office SoftConsole operator. Because a PIN is not associated with the participant, the system can not associate any personal details to that participant; hence, an anonymous participant status is created and presented on the Web Client. It is now up to the host to match these anonymous participants to the list valid conference participants.

Do the following to match a participant:

  1. When (anonymous participant icon) appears, click the corresponding Anonymous link.

  2. Select Match to Participant. Lists those participants scheduled to, but have not joined the audio conference based on PIN matching.

  3. Click the drop down menu box and select the participant name to match with the anonymous participant.

  4. Click Match. Clicking Cancel will close the pop up screen.

Whisper

The conference host has the ability to initiate a private conversation with another participant while both are still logged onto the audio conference. The host can only whisper with one participant at a time. Two criteria must exist before whispering can be enabled:

  • The host must join the audio conference and be logged onto the web client.

  • The participant to be whispered to must join the audio conference.  

To initiate whispering, the host should do the following:

  1. Click the name of the participant to be whispered to.

  2. Select Whisper. Two beeps are sounded to the whispered party and the participant status changes to  on all participants' Web Client GUI.

To rejoin the conference, the host should do the following:

  1. Click the name of the participant you are whispering with.

  2. Select Cancel Whisper. One beeb is heard by all participants and the participant status changes to its previous status.

If one of the whispering participant disconnects from the audio conference, the other participant is automatically connected back into the conference.

Having participants on Mute All does not effect the whisper functionality.

 

 

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