IP Office Contact Store
ContactStore can run on the same server as VoiceMail Pro or a separate one. The ContactStore application contains several distinct Functional components as shown in the diagram.
The major functional components of the ContactStore server are:
A folder into which VoiceMail Pro deposits .wav files as recordings complete.
A file path into which call contents and derived files are written as industry standard .wav and .xml files.
An MSDE database into which details of all recorded calls are inserted.
A browser-based call search and replay application.
A browser-based system configuration and status monitoring application.
Disk space management - Oldest recordings are automatically deleted as needed.
Optional archive management - Recordings are automatically written to a DVD+RW drive.
The rest of this section provides details about these components.