VoIP PBX Phone System

Avaya IP Office

The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.

IP Office Contact Store

Restoring the Call Details Database

If it becomes necessary to restore the contact details database complete the following steps:

Stop the ContactStore service and the MSSQL$CONTACTSTORE service.

Open a command window.

In the command window start the SQLSERVERAGENT by typing osql -E Sqlserveragent
The command prompt "1>" is displayed.

Type RESTORE DATABASE eware FROM DISK = '<path to database backup file>' WITH REPLACE. (this command is case sensitive).

Press Enter.

At the prompt "2>" type go.

Press Enter.

Type exit and press Enter.

Start the MSSQL$CONTACTSTORE service and the ContactStore service.

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