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Avaya IP Office

Telecommunications Consulting


Account Codes
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Caller Display/ E911
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Avaya IP Office

The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.

 

   
   

Account Code

The Account Code form appears if you have either selected Account Code from the Functions menu or you have pressed F3.

This form allows you to assign an Account Code to your current call . Please refer to your System Administrator for a list of valid Account Codes.

See also Using Account Codes.

Absent Status

This dialogue box will allow you to assist internal callers when you are not at your desk. The information entered will appear in their Call dialogue box when a call is made to your extension.

For certain phones with suitable displays, the text will also appear on the display of the phone and on those phones that call.

From the list box select the message required, eg. On Holiday Until or Back Tomorrow. Then type any additional information in the box below so that the message will read in full, eg. "On Holiday until Monday"

You can then use this dialogue box to select Do Not Disturb and/or Forward Unconditional.

The Absent Message will appear in the title bar of your Phone Manager Pro and in the Call dialogue box when a call is made to your extension(s).

 

 

 

 

 

 

 

 

 

 

 

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