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IP Office License and Feature Keys

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Installation Requirements


  • The IP Office Administration CD contains the Feature Key Server software.

Feature Key

  • Ensure that the serial number on the Feature Key dongle is noted and recorded in a safe location. The number is printed on the Feature Key dongle and prefixed with SN.

Feature Key Server PC
Only required if using a Parallel Port or USB Feature Key. Not applicable if using a Serial Port Feature Key dongle.

  • Windows 95 or higher.

    • Windows NT4, 2000 or XP are strongly recommended as the Feature Key Server is then able to install as a service, giving greater reliability.

  • Windows 2000 or XP is required if using a USB Feature key.

  • The server PC should be located in a secure area. The Feature Key device is fundamental to the correct operation of many features, so a record of its location and serial number must be kept.

  • Parallel Port Feature Key:

    • A 25-pin Parallel port 1, set to bidirectional operation in the PC's BIOS.

    • Bidirectional parallel port operation is the normal default on most PCs.

    • WARNING: Do not connect a printer to the parallel port Feature Key dongle. Poorly wired printer cables or printers that have not been earthed correctly can cause the parallel port Feature Key to stop working.

  • USB Feature Key:

    • USB 1.1 or 2.0. Type A connector.

    • IP Office 1.4 Admin suite or later.


  • The PC should be configured and tested for TCP/IP networking.

  • It should be on the same network segment as the IP Office. That is data traffic between the IP Office and the Feature Key Server PC should not require routing.

  • The PC should have a fixed IP address. Whilst PC's in a DHCP network usually retain the same IP address between reboots this is not guaranteed.

    • If the IP Office is acting as a DHCP server, then in default it uses addresses to for DHCP clients. This leaves addresses between and free for devices that require fixed IP addresses.


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