Maintenance Error Codes Merlin Magix

Maintenance Error Codes- Merlin Magix

Error Code

Description

Action

8405

On Hook Before Ready :
Outbound dialing problems on tie trunks. Far end of network interface went on-hook before guard time elapsed (for delay-dial or wink-start tie trunk).

Check far end of network interface. Check wink start and for faulty cable. Check far end of network. Replace module.

8406

Interdigit Too Short :
Inbound dialing problems on tie and DID trunks.

Check far end of network interface. Check for faulty cable. Replace module.

8407

Bad Update :
Communication problems between processor and modules; module may need to be replaced.

Turn processor off and then on. Repeat system programming proceedure. If problem persists, contact NSAC Tier III.

8408

Rotary Rate > 12PPS :
Inbound dialing problems on tie and DID trunks.

Check far end of network interface. Check for faulty cable. Replace module.

8409

Rotary Rate < 8PPS:
Inbound dialing problems on tie and DID trunks.

Check far end of network interface. Check for faulty cable.

840A

Bad Downlink Message :
Communication problems between processor and modules; module received an unrecognized message from processor.

Turn processor off and then on. Repeat system programming proceedure. If problem persists, replace module.

840B

No Loop Current
Communication problems between module and CO; no loop current. If error occurs four times consecutively and if automatic maintenance-busy is enabled and maintenance-busy limit is less than 50%, trunk is busied-out automatically

Replace module with similiar module and test. If problem is resolved, replace bad module. If old problem persists, reinstall old module and test trunk.

Merlin Magix - Maintenance Error Codes

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