Maintenance Error Codes Merlin Magix

Maintenance Error Codes- Merlin Magix

Error Code

Description

Action

840C

Stuck Ringing :
Communication problems between module and CO; no loop current. If error occurs four times consecutively and if automatic maintenance-busy is enabled and maintenance-busy limit is less than 50%, trunk is busied-out automatically

Replace module with similiar module and test. If problem is resolved, replace bad module. If old problem persists, reinstall old module and test trunk.

840D

Incorrect Firmware State :
If error occurs four times consecutively and if automatic maintenance-busy is enabled and maintenance-busy limit is less than 50%, trunk is busied-out automatically

Turn power off for at least one second, and then turn it on. Repeat system programming proceedure. If problem persists, replace module.

840E

Uplink Message Error :
Communication problems between processor and modules; module received an unrecognized message from processor.

Turn processor off and then on. Repeat system programming proceedure.If problem persists, replace module.

840F

Lost Idle Message Error :
The loop start trunk lost an idle message during glare timing.

The system has taken corrective action. If the problem persists, contact NSAC Tier 3.

8C01

Slots Not Equal:
Module that occupies indicated slot does not match slot information contained in PC or PCMCIA card backup file.

Check slot descriptions in backup file against actual system modules that occupy slots. After mismatch is corrected, restore.

9801

MCard Write Error:
Write to memory card is unsuccessful or too slow.

Reset card and try again. If problem persists, replace card and try again. If problem continues, replace processor module.

Merlin Magix - Maintenance Error Codes

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