Maintenance Error Codes Merlin Magix

Maintenance Error Codes- Merlin Magix

Error Code

Description

Action

9802

MCard Erase Error:
Erasure of memory card is unsuccessful or too slow.

Reset card and try again. If problem persists, replace card and try again. If problem continues, replace processor module.

9803

MCard 12-Volt Error:
The memory card voltage is incorrect.

Reset card and try again. If problem persists, replace card and try again. If problem continues, replace processor module.

9C01

NW Rejects Spid :
Service on link has been lost

Check administered line. Modify if required, or call CO to correct.

9C03

Link Establishment Fail :
Service on link has been lost

Check that the line is securely connected to port and that LEDs on module show proper operation. If card appears to work properly, line may not have been activated by CO.

9C04

NW Not Respond To Setup:
Service on link has been lost

Network not responding to Merlin messages. Call CO.

9C05

NW Will Not Respond To Release:
Service on link has been lost .

Network not responding to Merlin messages. Call CO.

9C07

Endpoint Uninit (L2/L3)
Service on link is uninitialized

If this lasts more than three minutes, replug the DSL. If the error remains, contact CO.

Merlin Magix - Maintenance Error Codes

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