Special
Internet Marketing Services
  IP Office Platform
  Carroll Communications Home
  Avaya IP Office
  IP Office 406 r2
  IP Office 412
  IP Office Telephones
  Voice Mail Pro
  Phone Manager Pro
  IP Office Manager
  IP Office Soft Console
  Conferencing Center
  Compact Business Center
  Short Codes
  Data Networking
  IP Office Expansion Modules
  IP Office Licenses
  Centrales Telefonicas
  Voice over IP Phone Systems
  IP Office 403
NEW IP Office 500
  Phone System Quote
  IP Office Tek Tips
  Locale Settings and Tones

Business VoIP Phone System

 
Overview of Manager
Whats New in Manager 3.2
Upgrading to Manager v 3.2
Installing Manager
Starting Manager & Connecting to IP Office
Backward Compatibility
Configuration Mode Interface
Security Settings
The Menu Bar
Toolbars
Using the Navigation Pane
Using the Group Pane
Group Pane Columns
Using the Details Pane
Using the Error Pane
Altering the Configuration Interface
Status Bar Messages
How the Configuration is Used
Mergeable Settings
Configuration File Sizes
Setting the Discovery IP Address
Loading a Configuration File
Creating a New Configuration
Importing and Exporting Settings
Saving a Configuration onto a PC
Sending a Configuration
Erasing the IP Office Configuration
Mobile twining settings
Backup/Restore/Import/Export
Line Form Overview
Analog Line Overview
Line | Analog Options
Line | BRI Overview
Line | Short Codes| BRI
Line Form (E1 PRI) Overview
Line | PRI Line (E1)
Line | Short Codes| Channels (E1 PRI)
Line Form (E1-R2) Overview
Line | Channels (E1-R2)
T1 Line Overview
Overview of Security Settings
Default Security Rights Users
Security Mode Interface
Loading and Saving Security Settings
General Security Settings
Security | System Details
Security | Unsecured Interfaces
Security Services Settings
Group Rights | Details| Configuration
Security Administration and Service User Setting
Open, Close / Save Configuration
Change Working Directory
File | Preferences
Offline Create / Send Config
Erase Configuration (Default)| Reboot| Audit Trail
Start Upgrade Wizard Tool
MSN Configuration & Extensions Renumber
File | Open Security Settings
Configuration Settings
BOOTP | BOOTP Entry
System Settings
System | LAN1 Settings
System | DNS Settings
System | Voicemail
System | Telephony
System | H.323 Gatekeeper
System | LDAP Settings
System | System Alarms
System | Call Detail Record
CDR Record Formats and Fields
Call Splitting
Line | Gateway (IP DECT)
IP DECT Line Overview
Line | VoIP (IP)
Line | Line (IP)| Short Codes
IP Trunk Fallback
Line Form (IP) Overview
Line | Special (T1 PRI)
Line | Channels (T1 PRI)| TNS
Line Form (T1 PRI) Overview
Line | Channels T1 Short Codes
 
IP Office Manager Pt.2
IP Office Manager Pt. 3
about us | phone equipment | voip solutions | partner phone systems | site map | contact us

System | System Alarms

Simple Network Management Protocol (SNMP) allows SNMP clients and servers to exchange information. SNMP clients are built into devices such as network routers, server PC's, etc. SNMP servers are typically PC application which receive and/or request SNMP information.

The IP Office SNMP client allows the IP Office system to respond to SNMP polling and to send alarm information to SNMP servers. In order for an SNMP server application to interact with an IP Office, the IP Office MIB files, provided on the IP Office Admin CD, must be compiled into the SNMP server's applications database. For full details refer to the IP Office Installation Manual.

The IP Office can also send alarms to an SMTP email server. This allows users to receive alarms without needing to configure an SNMP server. Using SMTP requires details of a valid SMTP email account user name and password and server address.

Alarm traps can be created specifying which alarms to include and where to send the alarms. Up to 2 traps can be configured for the sending of alarms to an SNMP server. Up to 3 traps can be configured for the sending of alarms to SMTP email.

 

Enabling System Alarms

  1. Select  System.

  2. Select the System Alarms tab.

  3. Tick SNMP Enabled.

  4. If planning to use SNMP, complete the information in the SNMP Info section by entering the SNMP port and community details to match those expected by your SNMP server. Details of installing the MIB files required for SNMP are included in the IP Office Installation manual.

  5. If planning to use SMTP, complete the information in the SMTP Server Configuration section. Enter the details of the SMTP email server and the email account.

  6. Click OK.

 

Editing Alarm Traps (Events)
The Events section of the System Alarms tab displays the currently created alarm traps. It shows the trap destination and the types of alarms that will trigger the trap. Up to 2 traps can be configured for the sending of alarms to an SNMP server. Up to 3 traps can be configured for the sending of alarms to SMTP email.

  1. Select the Alarms sub-tab.

  2. Use the Add, Remove and Edit controls to alter the traps.

  3. Click Add or select the alarm to alter and then click Edit.

  4. For a new alarm, set the Destination to either Trap (SNMP) or Email (SMTP). Note that once a trap has been saved it cannot be changed to the other sending mode.

  5. The remaining details will indicate the required destination information and allow selection of the alarm events to include.

  6. When completed, click OK.

  7. Click OK again.

 

Configuration Sub-Tab Settings

  • SNMP Info

    Action

    Operator Rights View

    Mergeable

     

    System

    Level

    Administrator

    Manager

    Operator

     

    SOE

    2.1

    View

    Pre-3.2

    3.2

     

    IP403

    3.0DT

    Edit

     

    IP406 V1

    3.0

    New

     

    IP406 V2

    3.1

    Delete

     

    IP412

    3.2

    • SNMP Enabled: Default = Off
      Enables support for SNMP alarms and traps by the IP Office control unit. This option must be selected even if only SMTP is being used to email the alarms.

    • SNMP Port: Default = 161, Range = 0 to 65534.
      The port on which the IP Office system listens for SNMP polling.

    • Community (Read-only): Default = public
      The SNMP community name to which the IP Office belongs.

    • Device ID
      This is a text field used to add additional information to alarms.  

    • Contact
      This is a text field used to add additional information to alarms.  

    • Location
      This is a text field used to add additional information to alarms.

 

 

  • SMTP Server Configuration

    Action

    Operator Rights View

    Mergeable

     

    System

    Level

    Administrator

    Manager

    Operator

     

    SOE

    2.1

    View

    Pre-3.2

    3.2

     

    IP403

    3.0DT

    Edit

     

    IP406 V1

    3.0

    New

     

    IP406 V2

    3.1

    Delete

     

    IP412

    3.2

    • IP Address: Default = 0.0.0.0
      This field sets the IP address of the SMTP server being used to forward SNMP alarms sent by email.

    • Port: Default = 25, Range = 0 to 65534.
      This field set the destination port on the SMTP server.

    • Email From Address: Default = Blank
      This field set the sender address to be used with mailed alarms. Depending of the authentication requirements of the SMTP server this may need to be a valid email address hosted by that server. Otherwise the SMTP email server may need to be configured to support SMTP relay.

    • Server Requires Authentication: Default = On
      This field should be selected if the SMTP server being used requires authentication to allow the sending of emails. When selected, the User Name and Password fields become available.

      • User Name: Default = Blank
        This field sets the user name to be used for SMTP server authentication.

      • Password: Default = Blank
        This field sets the password to be used for SMTP server authentication.

      • Use Challenge Response Authentication (CRAM-MD5): Default = Off.
        This field should be selected if the SMTP uses CRAM-MD5.

 

Alarms Sub-Tab Settings

Mergeable

Administrator

Manager

Operator

Edit

New

Delete

View

Edit

New

Delete

View

Edit

New

Delete

View

Edit

New

Delete

  • Events
    This section is used to show and edit the alarm traps. .

    • Destination
      The options are Trap (SNMP) or Email (SMTP).  

      • If Trap is selected, the details required are:

        SOE

        IP403

        IP406 V1

        IP406 V2

        IP412

         

        2.1

        3.0DT

        3.0

        3.1

        3.2

         

        • IP Address: Default = 0.0.0.0
          The IP address of the SNMP server to which trap information is sent.

        • Port: Default = 162, Range = 0 to 65534.
          The SNMP transmit port

        • Community: Default = Blank
          The SNMP community for the transmitted traps. Must be matched by the receiving SNMP server.

      • If Email is selected, the details required are:

        SOE

        IP403

        IP406 V1

        IP406 V2

        IP412

         

        2.1

        3.0DT

        3.0

        3.1

        3.2

         

        • Email:
          The destination email address.

    • Events: Default = None
      Sets which types of IP Office events should be collected and sent by the trap:

      • Entity
        Report on link up/down changes between the IP Office control unit and various entities.  For IP Office 3.2 various sub-entities can be selected.

        • Application

        • Compact Flash

        • Expansion Module

        • Trunk

        • VCM

      • Generic
        Report on cold starts, warm starts and SNMP authentication failure.

      • License
        Report failure to connect with the License Key Server.

      • Phone Change
        Send a trap whenever a phone is removed or moved.

      • Loopback
        Only displays for systems with a United States locale. Ticking this field enables the sending of CSU loopback events, which may then be monitored by an SNMP manager application.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

about | voice mail | avaya one x quick edition | new jersey phone systems | vm pro | contact us
PO BOX 186 Spring Lake, New Jersey 07762
1-800-429-0077 ::: 732-280-3200
Copyright 2008 CarrollCommunications.com All Rights Reserved.