Avaya IP Office Business Telephone System

Analog Line Overview

Notes

• Using ICLID
  The IP Office can route incoming calls using the ICLID received with the call. However ICLID is not sent instantaneously. On analog trunks set to Loop Start ICLID, there will be a short delay while the IP Office waits for any ICLID digits before it can determine where to present the call.

• Line Status
  Analog line do not indicate call status other than whether the line is free or in use. Some IP Office features, for example retrieving unanswered forwards and making twinned calls make use of the call status indicated by digital lines. This is not possible with analog lines. Once an analog line has been seized the IP Office has to assume that the call is connected and treats it as having been answered.  

• Dialing Complete
  The majority of North-American telephony services use en-bloc dialing. Therefore the use of a ; is recommended at the end of all dialing short codes that use an N. This is also recommended for all dialing where secondary dial tone short codes are being used.   

Line | Line (Analog)

This tab covers general settings for a line being used with IP Office.

Settings

• Line Number
  This parameter is not configurable, it is allocated by the system.

• Telephone Number:
  Used to remember the external telephone number of this line to assist with loop-back testing. For information only.

• Incoming Group ID: Default = 0, Range 0 to 99999.
  The Incoming Group ID to which a line belongs is used to match it to incoming call routes in the IP Office configuration. The matching incoming call route is then used to route incoming calls. The same ID can be used for multiple lines.

• Outgoing Group ID: Default = 0, Range 0 to 99999.
  Short codes that specify a number to dial also specify the line group to be used. The IP Office will then seize a line with a matching Outgoing Group ID. The same ID can be used for multiple lines.

• Outgoing Channels: Default = 1 (not changeable)

• Voice Channels: Default = 1 (not changeable)

• Prefix: Default = Blank.
  Enter the number to prefix to any ICLID received with incoming calls. If the IP Office has been configured, using short codes, to require users to dial a prefix to make external calls, adding the same prefix to incoming ICLID numbers allows those numbers to be used for return calls.

• • When a outgoing call is presented to the line with a leading digit to dial that matches the Prefix, that digit is stripped from the number.

• National Prefix: Default = 0 (not changeable)

• Line Appearance ID: Default = Blank, Range = 2 to 9 digits.   
  [2.1 ][3.0DT ][3.0 ][3.1 ][3.2 ]
  Allows a number to be assigned to the line to identify it. On phone's that support call appearance buttons, a Line Appearance button with the same number will show the status of the line and can be used to answer calls on the line. For full details refer to the IP Office Key & Lamp Manual. The line appearance ID must be unique and not match any extension number.

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