Backward Compatibility
IP Office Manager 5.2 is part of the IP Office 3.2 software release. However it can be used to edit configurations from IP Office systems with core software IP Office level 2.1 upwards.
When an IP Office 2.1 or higher configuration is loaded, Manager adjusts the settings and fields that it shows to match the core software level of the IP Office control unit. If you attempt to load a pre-2.1 IP Office configuration, Manager will display an error message and does not load the configuration.
To receive a pre-3.2 IP Office configuration requires entry of an operator name and the IP Office system password. To receive a 3.2 or higher IP Office configuration requires entry of a service user name and password stored by that IP Office system.
Short Code Features
The features available for short codes change depending on the IP Office control unit software level.
Feature |
2.1 |
3.0DT |
3.0 |
3.1 |
3.2 |
Last Number Redial |
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Dial Direct Hotline |
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Disable Internal Forwards |
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Disable Internal Forward Unconditional |
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Disable Internal Forward Busy or No Answer |
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Enable Internal Forwards |
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Enable Internal Forward Unconditional |
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Enable Internal Forward Busy or No Answer |
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Mobile Twinned Call Pickup |
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Set Authorization Code |
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Set Mobile Twinning Number |
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Set Mobile Twinning On |
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Set Mobile Twinning Off |
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Button Programming Actions
The actions available for button programming change depending on the IP Office control unit software level.
Feature |
2.1 |
3.0DT |
3.0 |
3.1 |
3.2 |
Appearance | Call Appearance |
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Appearance | Bridged Appearance |
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Appearance | Call Coverage |
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Appearance | Line Appearance |
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Advanced | Call | Call List |
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Emulation | Twinning |
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Configuration Settings
The fields and tabs displayed within Manager are automatically adjusted to match the software level of the control unit from which the configuration was received. Note also that the range fields that are mergeable or require a reboot varies depending of the control unit software level, see Overview.
Entry Type |
Tab |
Field |
2.1 |
3.0DT |
3.0 |
3.1 |
3.2 |
System |
System |
Password |
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*1 |
Monitor Password |
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*1 |
Voicemail |
Voicemail Password |
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*1 |
Maximum Record Time |
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Telephony |
Auto Hold |
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Suppress Silence |
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Allow Outgoing Transfer |
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Use External Music on Hold |
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H.323 Gatekeeper |
Auto-create User |
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RTP Port Number Range |
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System Alarms (SNMP) |
SMTP Server Configuration |
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CDR |
All |
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Twinning |
All |
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Line |
Channel |
Line Appearance ID |
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IP DECT |
All |
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Extension |
VoIP |
Gain |
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IP DECT |
All |
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User |
User *2 |
Restrictions |
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Working Hours Time Profile |
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Working Hours User Rights |
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Out of Hours User Rights |
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Voicemail |
Reception/Breakout (DTMF 0) |
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Breakout (DTMF 2) |
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Breakout (DTMF 3) |
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Telephony |
Individual Coverage Time |
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Ringing Line Preference |
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Idle Line Preference |
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Inhibit Off-Switch Forward/Transfer |
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Forwarding |
Forward Internal Calls |
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Voice Recording |
Voice Recording Library (Manual) |
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Voice Recording Library (Auto) |
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Coverage |
All |
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Button Programming |
Delay |
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Twinning |
Internal |
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Mobile |
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