Backward Compatibility
IP Office Manager 5.2 is part of the IP Office 3.2 software release. However it can be used to edit configurations from IP Office systems with core software IP Office level 2.1 upwards.
When an IP Office 2.1 or higher configuration is loaded, Manager adjusts the settings and fields that it shows to match the core software level of the IP Office control unit. If you attempt to load a pre-2.1 IP Office configuration, Manager will display an error message and does not load the configuration.
To receive a pre-3.2 IP Office configuration requires entry of an operator name and the IP Office system password. To receive a 3.2 or higher IP Office configuration requires entry of a service user name and password stored by that IP Office system.
Short Code Features
The features available for short codes change depending on the IP Office control unit software level.
Feature |
2.1 |
3.0DT |
3.0 |
3.1 |
3.2 |
Last Number Redial |
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Dial Direct Hotline |
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Disable Internal Forwards |
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Disable Internal Forward Unconditional |
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Disable Internal Forward Busy or No Answer |
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Enable Internal Forwards |
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Enable Internal Forward Unconditional |
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Enable Internal Forward Busy or No Answer |
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Mobile Twinned Call Pickup |
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Set Authorization Code |
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Set Mobile Twinning Number |
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Set Mobile Twinning On |
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Set Mobile Twinning Off |
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Button Programming Actions
The actions available for button programming change depending on the IP Office control unit software level.
Feature |
2.1 |
3.0DT |
3.0 |
3.1 |
3.2 |
Appearance | Call Appearance |
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Appearance | Bridged Appearance |
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Appearance | Call Coverage |
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Appearance | Line Appearance |
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Advanced | Call | Call List |
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Emulation | Twinning |
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Configuration Settings
The fields and tabs displayed within Manager are automatically adjusted to match the software level of the control unit from which the configuration was received. Note also that the range fields that are mergeable or require a reboot varies depending of the control unit software level, see Overview.
Entry Type |
Tab |
Field |
2.1 |
3.0DT |
3.0 |
3.1 |
3.2 |
System |
System |
Password |
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*1 |
Monitor Password |
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*1 |
Voicemail |
Voicemail Password |
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*1 |
Maximum Record Time |
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Telephony |
Auto Hold |
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Suppress Silence |
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Allow Outgoing Transfer |
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Use External Music on Hold |
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H.323 Gatekeeper |
Auto-create User |
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RTP Port Number Range |
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System Alarms (SNMP) |
SMTP Server Configuration |
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CDR |
All |
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Twinning |
All |
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Line |
Channel |
Line Appearance ID |
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IP DECT |
All |
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Extension |
VoIP |
Gain |
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IP DECT |
All |
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User |
User *2 |
Restrictions |
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Working Hours Time Profile |
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Working Hours User Rights |
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Out of Hours User Rights |
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Voicemail |
Reception/Breakout (DTMF 0) |
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Breakout (DTMF 2) |
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Breakout (DTMF 3) |
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Telephony |
Individual Coverage Time |
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Ringing Line Preference |
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Idle Line Preference |
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Inhibit Off-Switch Forward/Transfer |
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Forwarding |
Forward Internal Calls |
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Voice Recording |
Voice Recording Library (Manual) |
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Voice Recording Library (Auto) |
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Coverage |
All |
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Button Programming |
Delay |
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Twinning |
Internal |
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Mobile |
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T3 Options |
All |
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Phone Manager Options |
All |
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Hunt Group |
Hunt Group |
Call Waiting On |
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Voicemail |
Broadcast |
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Voice Recording |
Voice Recording Library |
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Firewall Profile |
Standard |
H323 |
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Account Code |
Voice Recording |
Voice Recording Library |
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User Restrictions |
All |
All |
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User Rights |
All |
All |
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Authorization Code |
All |
All |
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Auto Attendant |
Auto Attendant |
Maximum Inactivity |
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*1: For IP Office 3.2 and higher, the System, Voicemail and Monitor passwords have been moved to the to IP Office security settings.
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*2: For IP Office 3.2 and higher, the user Phone Manager Type and Book a Conference in Phone Manager have been moved to the User | Phone Manager Options tab.
Manager Configuration Terms
For Manager running in English, this version of Manager has been changed to use a single set of English terms. The aim is to simplify support and remove confusion caused by the some fields having different names depending on the Manager PC locale. In addition some fields has been renamed to clarify their function.
Current Term |
Previous Term |
Acquire Call |
Call Steal |
Allow Analog Trunk to Trunk Connection |
Allow Forwarding |
Analog |
Analogue |
Both Directions |
Bothways |
Button Programming |
Digital Telephony |
Caller ID |
CLI |
Call Pattern |
Call Sequence |
Cancel or Deny |
Clear Call |
Circular |
Rotary |
Ex Directory |
Directory Exclude |
Embedded Voicemail |
Integral |
Haul Length |
Line Compensation |
Inhibit Off-Switch Forward/Transfer |
Inhibit Off-Switch Calls |
Linear |
Hunt |
Most Idle |
Idle |
MSN |
MSN/DDI |
No Answer Time |
Allocated Answer Interval |
Record Inbound |
Record Incoming |
Record Outbound |
Record Outgoing |
Suppress Silence |
Active Zero Suppression Cancellation |
TNS |
Network Selection |
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