Business VoIP Phone System

System | CDR

Using a specified IP address, the IP Office can send a Call Detail Record (CDR) for each completed external call. A number of different CDR formats can be selected to match the requirements of the call logging/accounting software being used at the destination address.  

Settings

• Enable CDRs: Default = Off.
  Enables the use of IP Office CDR.

• Enable intra-switch CDRs: Default = Off.
  When on, includes CDR records for internal calls.

• Formatting Options
  These fields are used to select the format and type of CDR records required. They must match the records expected by the call logging application receiving the CDR records.

• • Record Format: Default = Unformatted.
    Allows selection from a number of common CDR record formats.

  • Record Options: Default = Enhanced.
    Sets the options to include in the CDR record.

  • Date Format: Default = Day\Month.
    Sets the date format used in the CDR records.

• Call Detail Recorder Communications

• • IP Address: Default = 0.0.0.0.
    The destination IP address for CDR records.

  • IP Port: Default = 0.
    The destination IP port for CDR records.

  • Max CDRs: Default = 500. Range = 0 to 1500.
    The IP Office can cache up to 1500 CDR records if it detects a communications failure with destination address. If the cache is full, the IP Office will begin discarding the oldest records for each new record.

  • Use UDP: Default = Off (Use TCP)
    When selected, this field switches the sending of CDR record packets to use UDP instead of TCP. If UDP is used, the IP Office will not resend missed or corrupt records. Also when using UDP, the IP Office is less likely to detect a communications failure which would triggered record caching.

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