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Avaya Business Telephone Systems

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Overview of Manager
Whats New in Manager 3.2
Upgrading to Manager v 3.2
Installing Manager
Starting Manager & Connecting to IP Office
Backward Compatibility
Configuration Mode Interface
Security Settings
The Menu Bar
Using the Navigation Pane
Using the Group Pane
Group Pane Columns
Using the Details Pane
Using the Error Pane
Altering the Configuration Interface
Status Bar Messages
How the Configuration is Used
Mergeable Settings
Configuration File Sizes
Setting the Discovery IP Address
Loading a Configuration File
Creating a New Configuration
Importing and Exporting Settings
Saving a Configuration onto a PC
Sending a Configuration
Erasing the IP Office Configuration
Mobile twining settings
Line Form Overview
Analog Line Overview
Line | Analog Options
Line | BRI Overview
Line | Short Codes| BRI
Line Form (E1 PRI) Overview
Line | PRI Line (E1)
Line | Short Codes| Channels (E1 PRI)
Line Form (E1-R2) Overview
Line | Channels (E1-R2)
T1 Line Overview
Overview of Security Settings
Default Security Rights Users
Security Mode Interface
Loading and Saving Security Settings
General Security Settings
Security | System Details
Security | Unsecured Interfaces
Security Services Settings
Group Rights | Details| Configuration
Security Administration and Service User Setting
Open, Close / Save Configuration
Change Working Directory
File | Preferences
Offline Create / Send Config
Erase Configuration (Default)| Reboot| Audit Trail
Start Upgrade Wizard Tool
MSN Configuration & Extensions Renumber
File | Open Security Settings
Configuration Settings
System Settings
System | LAN1 Settings
System | DNS Settings
System | Voicemail
System | Telephony
System | H.323 Gatekeeper
System | LDAP Settings
System | System Alarms
System | Call Detail Record
CDR Record Formats and Fields
Call Splitting
Line | Gateway (IP DECT)
IP DECT Line Overview
Line | VoIP (IP)
Line | Line (IP)| Short Codes
IP Trunk Fallback
Line Form (IP) Overview
Line | Special (T1 PRI)
Line | Channels (T1 PRI)| TNS
Line Form (T1 PRI) Overview
Line | Channels T1 Short Codes
IP Office Manager Pt.2
IP Office Manager Pt. 3
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How the Configuration is Used

Before editing the IP Office configuration settings, it is important to understand how those settings are stored and used by the IP Office system.

  • The IP Office control unit holds copies of its configuration in both Flash and RAM memory.

  • The copy in Flash memory is retained even if power to the control unit is removed.

  • During power up, the configuration in Flash memory is copied to the RAM memory.

  • The copy in RAM memory is then used to control the IP Office system's operation.

  • Users actions such as changing their forward destinations or mailbox passcode using their phone or Phone Manager are written to the configuration in RAM memory.  

  • Between 00:00 and 00:30, a daily backup occurs which copies the configuration in RAM back into Flash memory.

IP Office uses both Flash and RAM memory to boot up.

When using Manager to edit the configuration settings, the following need to be remembered:

  • Manager receives the current configuration settings from RAM memory. Therefore the settings include any changes made by users up to that time.

  • When sending the configuration settings back to the IP Office, Manager allows two choices, reboot or merge.

    • Reboot sends the configuration to the IP Office's Flash memory along with an instruction to reboot. Following the reboot, the new configuration in Flash memory is copied to the RAM memory and used.

    • Merge sends the configuration to the IP Office's Flash memory without rebooting. The IP Office then copies those changes that are mergeable into the RAM memory. A key point here is that not all configuration settings are mergeable, see the Reboot/Merge Configuration List that follows.


As a result of the above, it is important to bear the follow scenarios in mind:

  • Changes made by users after a configuration is received by Manager may be lost when the configuration is sent back from Manager.

  • If a merge is attempted with non-mergeable items, those items will be written to Flash memory but will not be copied to RAM memory. If a daily backup occurs, they will then be overwritten by the RAM. If a power loss reboot occurs, they will be written to RAM memory.













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