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Avaya VoIP Business Phone Systems

Telecommunications Consulting
Overview of Manager
Whats New in Manager 3.2
Upgrading to Manager v 3.2
Installing Manager
Starting Manager & Connecting to IP Office
Backward Compatibility
Configuration Mode Interface
Security Settings
The Menu Bar
Using the Navigation Pane
Using the Group Pane
Group Pane Columns
Using the Details Pane
Using the Error Pane
Altering the Configuration Interface
Status Bar Messages
How the Configuration is Used
Mergeable Settings
Configuration File Sizes
Setting the Discovery IP Address
Loading a Configuration File
Creating a New Configuration
Importing and Exporting Settings
Saving a Configuration onto a PC
Sending a Configuration
Erasing the IP Office Configuration
Mobile twining settings
Line Form Overview
Analog Line Overview
Line | Analog Options
Line | BRI Overview
Line | Short Codes| BRI
Line Form (E1 PRI) Overview
Line | PRI Line (E1)
Line | Short Codes| Channels (E1 PRI)
Line Form (E1-R2) Overview
Line | Channels (E1-R2)
T1 Line Overview
Overview of Security Settings
Default Security Rights Users
Security Mode Interface
Loading and Saving Security Settings
General Security Settings
Security | System Details
Security | Unsecured Interfaces
Security Services Settings
Group Rights | Details| Configuration
Security Administration and Service User Setting
Open, Close / Save Configuration
Change Working Directory
File | Preferences
Offline Create / Send Config
Erase Configuration (Default)| Reboot| Audit Trail
Start Upgrade Wizard Tool
MSN Configuration & Extensions Renumber
File | Open Security Settings
Configuration Settings
System Settings
System | LAN1 Settings
System | DNS Settings
System | Voicemail
System | Telephony
System | H.323 Gatekeeper
System | LDAP Settings
System | System Alarms
System | Call Detail Record
CDR Record Formats and Fields
Call Splitting
Line | Gateway (IP DECT)
IP DECT Line Overview
Line | VoIP (IP)
Line | Line (IP)| Short Codes
IP Trunk Fallback
Line Form (IP) Overview
Line | Special (T1 PRI)
Line | Channels (T1 PRI)| TNS
Line Form (T1 PRI) Overview
Line | Channels T1 Short Codes
IP Office Manager Pt.2
IP Office Manager Pt. 3
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Importing and Exporting Settings

Manager can import configuration settings created elsewhere. This can be useful when setting up a new system or sharing common settings such as a directory between systems.

Settings are imported and exported in two formats:

  • Binary Files (.exp)
    These are non-editable files. During import and export it is possible to select what types of entries should be included in the file. During import the whole file is imported.

  • Comma Separated Variable Text Files (.csv)
    These are plain text files. In addition to being exported from an IP Office system these files can be created and edited using programs such as WordPad or Excel.


Exporting Settings

  1. Select File | Import/Export... from the menu bar.

  2. Select Export.
    Export settings IP Office

  3. Select the type of file. The list of exportable entry types will change to match the file type.

  4. Select the types of items that should be exported.

  5. Use the Save In path to select the location for the exported files. The default location used is sub-directory of the Manager application directory based on system name of the currently loaded IP Office system.  

  6. Click OK.  


Importing Settings
Importing settings will overwrite any existing entries that match an entry being imported.

  1. Select File | Import/Export... from the menu bar.

  2. Select Import.
    Import settings IP Office

  3. Select the type of file. The list of items will change to match the type of file selected and whether a matching file or files is found in the current file path.

  4. Use Look In to adjust the file path. The default location used is sub-directory of the Manager application directory based on system name of the currently loaded IP Office system.  

  5. Select the types of items that should be imported.

  6. Click OK.


CSV File Formats
The format is CSV using commas as field separator, no text delimiters and no header row. The simplest way to check the required format for a CSV file prior to import, is to export and study the settings from an existing system.

File Name

Fields in Order


Name, Number.


Name, Extension, Group, Hunt, Rotary, Idle, Queuing On, Voicemail On, Broadcast, Voicemail Email.


License, License Key


Code, Telephone Number, Feature.


Name, Extension, User Restriction/Rights, Voicemail Email.


Proprietary format


  • Hunt Group: Apart from Name, Extension and Voicemail Email, the fields use a 1 or 0 value for on or off.

  • License:

    • The License field is for information only and is ignored during import.

    • Following import the License name may appear as invalid with Manager. To resolve this save and then reload the configuration file.  

  • System: The format of the system CSV is too complex to be described. It is a full export of all the IP Office system's configuration settings. This file format should only be used for export and import between systems and not for any offline editing.





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