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Avaya VoIP Business Phone System

Telecommunications Consulting
 
Overview of Manager
Whats New in Manager 3.2
Upgrading to Manager v 3.2
Installing Manager
Starting Manager & Connecting to IP Office
Backward Compatibility
Configuration Mode Interface
Security Settings
The Menu Bar
Toolbars
Using the Navigation Pane
Using the Group Pane
Group Pane Columns
Using the Details Pane
Using the Error Pane
Altering the Configuration Interface
Status Bar Messages
How the Configuration is Used
Mergeable Settings
Configuration File Sizes
Setting the Discovery IP Address
Loading a Configuration File
Creating a New Configuration
Importing and Exporting Settings
Saving a Configuration onto a PC
Sending a Configuration
Erasing the IP Office Configuration
Mobile twining settings
Backup/Restore/Import/Export
Line Form Overview
Analog Line Overview
Line | Analog Options
Line | BRI Overview
Line | Short Codes| BRI
Line Form (E1 PRI) Overview
Line | PRI Line (E1)
Line | Short Codes| Channels (E1 PRI)
Line Form (E1-R2) Overview
Line | Channels (E1-R2)
T1 Line Overview
Overview of Security Settings
Default Security Rights Users
Security Mode Interface
Loading and Saving Security Settings
General Security Settings
Security | System Details
Security | Unsecured Interfaces
Security Services Settings
Group Rights | Details| Configuration
Security Administration and Service User Setting
Open, Close / Save Configuration
Change Working Directory
File | Preferences
Offline Create / Send Config
Erase Configuration (Default)| Reboot| Audit Trail
Start Upgrade Wizard Tool
MSN Configuration & Extensions Renumber
File | Open Security Settings
Configuration Settings
BOOTP | BOOTP Entry
System Settings
System | LAN1 Settings
System | DNS Settings
System | Voicemail
System | Telephony
System | H.323 Gatekeeper
System | LDAP Settings
System | System Alarms
System | Call Detail Record
CDR Record Formats and Fields
Call Splitting
Line | Gateway (IP DECT)
IP DECT Line Overview
Line | VoIP (IP)
Line | Line (IP)| Short Codes
IP Trunk Fallback
Line Form (IP) Overview
Line | Special (T1 PRI)
Line | Channels (T1 PRI)| TNS
Line Form (T1 PRI) Overview
Line | Channels T1 Short Codes
 
IP Office Manager Pt.2
IP Office Manager Pt. 3
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Line Form Overview

The line settings shown in the IP Office configuration will change according to the types of trunk cards installed in the IP Office control unit or added using external expansion modules. Some models of IP Office Small Office Edition control units include up to 4 integral analog trunk ports.

  •  WARNING: Changing Trunk Cards
    Changing the trunk card installed in an IP Office control unit will result in line settings for both the previous trunk card and the currently installed trunk card. In order to change the trunk card type in a particular card slot, the configuration must be defaulted. This does not apply if replacing an existing card with one of a higher capacity or fitting a trunk card into a previously unused slot.

 

General Line Operation
The following are general principles for line operation with an IP Office system. Some particular line types may operate differently.

  • Routing Calls to/from Lines - Line Groups
    Each trunk channel belongs to an Incoming Line Group and an Outgoing Line Group. These are used as follows:

    •  Incoming Call Routes - Routing Incoming Calls
      Within the IP Office configuration, Incoming Call Routes are used to determine where calls should be presented. The route used is determined by matching information received with the call such as incoming number, ICLID, call type and the Incoming Line Group of the line on which the call arrived.
    •  Short Codes - Routing Outgoing Calls
      Short codes are used in several areas of the IP Office configuration to match digits dialed. Short codes that result in a number to be dialed includes a Line Group settings. A line from the matching Outgoing Line Group is used.  
  • Clock Quality
    Calls between systems using digital trunks, E1, E1R2, T1 ISDN and BRI, require an common clock signal. The IP Office will try to obtain this clock signal from an exchange through one of its digital trunks. This is done by setting the Clock Quality setting of that Line to Network. If there are multiple trunks to public exchanges, another trunk can be set as Fallback should the primary clock signal fail. Other trunks should be set as Unsuitable.

  • Removing Unused Trunks
    In cases where a trunk is not connected, it is important to ensure that the trunk is set as being Out of Service within the configuration. Failure to do this may cause the IP Office to attempt to present outgoing calls to that trunk. Similarly, where the number of channels subscribed is less than those supportable by the trunk type, the unsubscribed channels should be disabled. On E1 and BRI trunks this can be done by setting the Number of Channels correctly. On all trunk types it can also be done by setting the Direction of the unsubscribed channels to Incoming.

 

The type of trunks supported by Avaya within different locales may vary. Consult with the locale Avaya distributor or reseller for details. The following are the different types of trunks are supported by IP Office. For full details refer to the IP Office Installation manual.

Integral Trunk Ports

Small
Office

IP403

IP406 V1

IP406 V2

IP412

Channels per Trunk

Signaling
Modes

Analog Trunk Ports
4 integral ports.

1

Loop Start
LS ICLID

Trunk Cards/Slot

A

A

B

A

B

A

B

A

B

 

 

Analog Trunk Card
Provides 4 loop-start analog lines.

1

Loop Start
LS ICLID

Quad BRI Trunk Card
Provides 4 BRI trunks.

2

ETSI
AUSTS013

Single PRI E1
Provides a single E1 PRI trunk.

30

ETSI
QSIG

Dual PRI E1
Provides two E1 PRI trunks.

Single PRI T1
Provides a single trunk.

24
23

T1
PRI
QSIG

Dual PRI T1
Provides two trunk connections..

Single PRI E1R2
Provides a single E1-R2 trunk.

30

E1R2
ETSI
QSIG

Dual PRI E1R2
Provides two E1-R2 trunks.

Expansion Modules/Number Supported

0

3

6

6

12

 

 

Analog Trunk Module
Provides 16 loop or ground start analog lines.

1

Loop Start
LS ICLID
Ground Start

S08 Module
Provides 8 ports for ISDN BRI devices. Note that these are no for external lines though they are displayed as lines within the configuration.

2

BRI-S

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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