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Avaya Business Telephone Systems

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Overview of Manager
Whats New in Manager 3.2
Upgrading to Manager v 3.2
Installing Manager
Starting Manager & Connecting to IP Office
Backward Compatibility
Configuration Mode Interface
Security Settings
The Menu Bar
Using the Navigation Pane
Using the Group Pane
Group Pane Columns
Using the Details Pane
Using the Error Pane
Altering the Configuration Interface
Status Bar Messages
How the Configuration is Used
Mergeable Settings
Configuration File Sizes
Setting the Discovery IP Address
Loading a Configuration File
Creating a New Configuration
Importing and Exporting Settings
Saving a Configuration onto a PC
Sending a Configuration
Erasing the IP Office Configuration
Mobile twining settings
Line Form Overview
Analog Line Overview
Line | Analog Options
Line | BRI Overview
Line | Short Codes| BRI
Line Form (E1 PRI) Overview
Line | PRI Line (E1)
Line | Short Codes| Channels (E1 PRI)
Line Form (E1-R2) Overview
Line | Channels (E1-R2)
T1 Line Overview
Overview of Security Settings
Default Security Rights Users
Security Mode Interface
Loading and Saving Security Settings
General Security Settings
Security | System Details
Security | Unsecured Interfaces
Security Services Settings
Group Rights | Details| Configuration
Security Administration and Service User Setting
Open, Close / Save Configuration
Change Working Directory
File | Preferences
Offline Create / Send Config
Erase Configuration (Default)| Reboot| Audit Trail
Start Upgrade Wizard Tool
MSN Configuration & Extensions Renumber
File | Open Security Settings
Configuration Settings
System Settings
System | LAN1 Settings
System | DNS Settings
System | Voicemail
System | Telephony
System | H.323 Gatekeeper
System | LDAP Settings
System | System Alarms
System | Call Detail Record
CDR Record Formats and Fields
Call Splitting
Line | Gateway (IP DECT)
IP DECT Line Overview
Line | VoIP (IP)
Line | Line (IP)| Short Codes
IP Trunk Fallback
Line Form (IP) Overview
Line | Special (T1 PRI)
Line | Channels (T1 PRI)| TNS
Line Form (T1 PRI) Overview
Line | Channels T1 Short Codes
IP Office Manager Pt.2
IP Office Manager Pt. 3
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Overview of Manager

IP Office Manager is an application for viewing and editing an IP Office system's configuration. It is a tool meant primarily for system installers and maintainers.

Manager runs on a Windows PC and connects to the IP Office via Ethernet LAN or WAN connections.

IP Office Manager

  •  WARNING - Password Change Required
    New IP Office 3.2 systems and systems upgraded to IP Office 3.2 use default security settings. These settings must be changed to make the system secure. At minimum you must change the default passwords of the Security Administrator and the default Service Users. Failure to do so will render the IP Office system unsecure. See the Secuity Mode section for details.

    Manager is an off-line editor. It receives a copy of the IP Office system's current configuration settings. Changes are made to that copy and it is then sent back to the IP Office for those changes to become active. This means that changes to the active configuration in the system that occur between Manager receiving and sending back the copy may be overwritten. For example this may affect changes made by users through their phone or voicemail mailbox after the copy of the configuration is received by Manager.


Manager 5.2 is part of the IP Office 3.2 suite but can be used to configure IP Office systems from IP Office 2.1 upwards.

IP Office Functions

Manager performs a number of roles for IP Office systems.

  • Configuration Settings Editor
    In configuration mode Manager is used to edit configuration settings for IP Office systems. Those settings control the call and data function that the IP Office system provides to users and callers. Refer to the Configuration Mode section.

Configuration Settings IP Office


  • Security Settings Editor
    In security mode Manager is used to edit the security settings of IP Office 3.2 systems. Those settings are used to control user access to the configuration settings of the IP Office. Refer to the Security Mode section.

Security Settings Editor IP Office


  • Upgrade Wizard
    The Upgrade Wizard is a component of Manager used to upgrade the firmware run by the control unit and expansion modules within an IP Office system. See File | Advanced | Upgrade.

Upgrade Wizard Avaya IP Office


  • BOOTP Server
    Manager acts as a BOOTP server, providing software files in response to BOOTP requests from IP Office systems. This task is required for maintenance. This function can be switched off if not required.

  • Time Server
    Manager acts as an Internet Time server (RFC868), providing the time in response to requests for IP Office systems. This function can be switched off if not required.

  • TFTP Server
    Manager acts as a TFTP server. This protocol is used by several types of Avaya phone to load software files during installation and upgrades.




































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