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Business VoIP Phone System

Telecommunications Consulting
Overview of Manager
Whats New in Manager 3.2
Upgrading to Manager v 3.2
Installing Manager
Starting Manager & Connecting to IP Office
Backward Compatibility
Configuration Mode Interface
Security Settings
The Menu Bar
Using the Navigation Pane
Using the Group Pane
Group Pane Columns
Using the Details Pane
Using the Error Pane
Altering the Configuration Interface
Status Bar Messages
How the Configuration is Used
Mergeable Settings
Configuration File Sizes
Setting the Discovery IP Address
Loading a Configuration File
Creating a New Configuration
Importing and Exporting Settings
Saving a Configuration onto a PC
Sending a Configuration
Erasing the IP Office Configuration
Mobile twining settings
Line Form Overview
Analog Line Overview
Line | Analog Options
Line | BRI Overview
Line | Short Codes| BRI
Line Form (E1 PRI) Overview
Line | PRI Line (E1)
Line | Short Codes| Channels (E1 PRI)
Line Form (E1-R2) Overview
Line | Channels (E1-R2)
T1 Line Overview
Overview of Security Settings
Default Security Rights Users
Security Mode Interface
Loading and Saving Security Settings
General Security Settings
Security | System Details
Security | Unsecured Interfaces
Security Services Settings
Group Rights | Details| Configuration
Security Administration and Service User Setting
Open, Close / Save Configuration
Change Working Directory
File | Preferences
Offline Create / Send Config
Erase Configuration (Default)| Reboot| Audit Trail
Start Upgrade Wizard Tool
MSN Configuration & Extensions Renumber
File | Open Security Settings
Configuration Settings
System Settings
System | LAN1 Settings
System | DNS Settings
System | Voicemail
System | Telephony
System | H.323 Gatekeeper
System | LDAP Settings
System | System Alarms
System | Call Detail Record
CDR Record Formats and Fields
Call Splitting
Line | Gateway (IP DECT)
IP DECT Line Overview
Line | VoIP (IP)
Line | Line (IP)| Short Codes
IP Trunk Fallback
Line Form (IP) Overview
Line | Special (T1 PRI)
Line | Channels (T1 PRI)| TNS
Line Form (T1 PRI) Overview
Line | Channels T1 Short Codes
IP Office Manager Pt.2
IP Office Manager Pt. 3
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Security Settings

Access to IP Office 3.2 system settings is controlled by Service Users and Rights Groups. All actions involving communications between the Manager user and the IP Office require a Service User name and password. That Service User must be a member of a Rights Group configured to perform that action.

In the example illustrated above:

  • Service User X can read and write the configuration. However they can only edit Operator settings and can only make changes that can be merged.

  • Service User Y can read and write the configuration, edit all settings and make changes that require reboots.

  • Service User Z can read and write the configuration, edit all settings and make changes that require reboots. They can also access the security settings.  

  • The Security Administrator can only access the security settings.

Security Administrators
By default the security administrator is the only user who can access the IP Office's security settings using Manager's security mode.

Service Users
Each Service User has a name, a password and is a member of one or more Rights Groups.

Rights Groups
The Rights Groups to which a Service User belongs determine what actions they can perform. Actions available to Rights Groups include:

  • Read the configuration.

  • Write the configuration.

  • Merge the configuration.

  • Default the configuration.

  • Reboot immediately.

  • Reboot when free.

  • Reboot at time of day.

Where a Service User has been configured as a member of more than one Rights Group, they combine the functions available to the separate Rights Groups.

If required, the ability to edit security settings can be given to Rights Groups. Service Users who are members of those Rights Groups can then perform the following security setting actions.

  • Read all security settings.

  • Write all security settings.

  • Reset all security settings.

Operator Rights
Each Rights Group has an Operator Rights setting. This controls what parts of the configuration can be edited by Service Users in the Rights Group.  The Operator Rights settings are Administrator, Manager and Operator. These cannot be edited.

Operator Rights




Entry Type















Control Unit



Hunt Group

Short Code



Incoming Call Route

WAN Port


Time Profile

Firewall Profile

IP Route

Least Cost Route

Account Code


E911 System


Logical LAN


User Rights

Auto Attendant

Authorization Codes



















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