Starting Manager
No operator name or password is required to start this version of Manager. A name and password is only required when performing an action that requires communication with an IP Office system; for example getting the configuration, send the configuration back, rebooting the system, etc.
Starting Manager
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Select Start and then Programs or All Programs depending on the version of Windows.
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Select the IP Office program group.
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Select  Manager.
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On Windows XP systems, a Windows Security Alert may appear. Select Unblock to allow Manager to run and provide services to IP Office systems.
- The next section of this documentation describes the Manager interface and how to load and edit an IP Office's configuration settings.
Connecting Manager to IP Office
During IP Office installation and setup, connection should always be made using a Manager PC directly connected to the IP Office.
Following IP Office installation and setup, the Manager PC can be run from a variety of locations.
IP Addresses
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The IP Office address for connections from Manager is its LAN1 IP Address. That address is set through the System | LAN1 tab within the IP Office configuration settings.
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If the IP address of the Manager PC is changed, Manager should be closed and restarted.
Discovery
The Select IP Office discovery process used by Manager to locate IP Office systems can use both UDP and TCP.
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Pre-3.2 IP Office systems respond to UDP discovery. The IP Office system listens for this type of discovery on port 69 (TFTP). TFTP is then used to send and receive configuration settings with the Manager PC.
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IP Office 3.2 systems respond to both UDP and TCP discovery. The IP Office system listens for UDP discovery on port 69 (TFTP) and TCP discovery on port 50802. Unlike pre-3.2 IP Office systems, configuration settings are accessed using TCP.
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UDP can use broadcast addresses, however broadcasts are not forwarded by routers. TCP is routable but cannot use broadcast addresses. Manager however can specify a list of TCP addresses to check.
Configuration Access
Having discovered the available IP Office systems and selected one, configuration access can be attempted.
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For pre-3.2 IP Office systems, if the correct IP Office system password is entered, the configuration is transferred using TFTP.
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Access to configuration settings of an IP Office 3.2 system, requires a valid Service User name and password. Manager does not send the name and password entered by the user to the IP Office. It sends a 'hash' of those values which are then compared against the names and passwords stored on the IP Office.
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The configuration access occurs using TCP and on port 50804 of the IP Office control unit. This port can be adjusted if required through the IP Office's security settings.
Security Settings
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Pre-3.2 IP Office systems do not have security settings that are separate from the configuration settings which include the system password.
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Access to the security settings of an IP Office 3.2 system is similar to accessing configuration settings. However, service user name and password used must have security access and the default port used is 50812.
Ports
As mentioned, a number of different ports are used for access to IP Office systems. The following table lists the port on which the IP Office control unit listens for different types of access.
Port |
Protocol |
Function |
|
UDP |
ICMP (Ping) |
Used to confirm routing to addresses not on the same subnet as the Manager PC. |
69 |
UDP |
TFTP |
Used for UDP discovery of IP Office systems and for configuration access to pre-3.2 IP Office systems. |
161 |
UDP |
SNMP |
From SNMP applications. |
520 |
UDP |
RIP |
To the IP Office from RIP devices. |
50795 |
UDP |
IPO Voice Networking |
Small Community Network signaling (AVRIP) and BLF updates. |
50796 |
UDP |
PCPartner |
From an IP Office user applications such as Phone Manager or SoftConsole. |
50797 |
UDP |
IPO TAPI |
From an IP Office TAPI user PC. |
50802 |
TCP |
Discovery |
Used by the IP Office to listen for discovery attempts from the Manager Select IP Office menu. |
50804 |
TCP |
Configuration |
Manager configuration settings access to an IP Office 3.2 system. |
50808 |
TCP |
Security Settings |
Manager security settings access to an IP Office 3.2 system. |
Scenario
In this scenario, Manager's default behavior is used to connect to an IP Office 3.2 system on the same LAN.
Diagram |
|
Sequence |
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The user starts Manager and clicks  . Select IP Office menu appears.
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Manager does a UDP Broadcast to 255.255.255.255, port 69 (TFTP). Since this is a broadcast, it will not be forwarded beyond the LAN by any router including the IP Office system.
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The IP Office responds with its system details including its name, IP address and software level.
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The Select IP Office menu lists the responding IP Offices.
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The user selects the IP Office system and clicks OK.
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Since the system is listed having a 3.2 software level, Manager requests the user to enter a Service User name and password.
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Manager sends a 'hashed' version of the name and password to port 50804 at the IP Office's IP address. If valid for that IP Office system, the IP Office sends its configuration settings in the return TCP stream.
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Requirements |
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Controls |
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Scenario
In this scenario, the user attempts to connect to an IP Office on another LAN using the Manager with its default settings.
Diagram |
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Sequence |
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The user starts Manager and clicks . The Select IP Office menu appears.
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Manager does a UDP broadcast to 255.255.255.255.
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The router does not forward the UDP broadcast. This is typical router behavior and would apply to any other intermediate routers.
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The user changes the Unit/Broadcast Address to be the IP Office's LAN1 IP address and selects Refresh.
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Manager sends an ICMP ping (UDP) to that address.
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The router forwards the request.
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The IP Office responds. Manager sends a TCP discovery request port 50802.
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The IP Office responds with its system details including its name and software level.
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The Select IP Office menu lists the responding IP Office.
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The user selects the IP Office system and clicks OK.
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Since the system is listed as having a 3.2 software level, Manager requests the user to enter a Service User name and password.
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Manager sends a 'hashed' version of the name and password to port 50804 at the IP Office's IP address. If valid for that IP Office system, the IP Office sends its configuration settings in the return TCP stream.
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Requirements |
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The intermediate routers must be configured to route traffic for the IP Office's LAN1 IP address to that system.
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The intermediate routers and any firewalls must be configured to allow pings.
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The intermediate routers and any firewalls must be configured to allow a session to be started at the IP Office by incoming TCP traffic on ports 50802 (Discovery) and 50804 (Configuration settings access).
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Controls |
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The default port on which the IP Office system listens for TCP discovery requests from Manager (50802) cannot be changed.
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The port on which the IP Office system listens for configuration access requests (50804) can be changed. This is done through the IP Office's security settings.
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The port to which Manager sends configuration access requests can be changed to match the IP Office system. Select File | Preferences and on the Preferences tab change the Services Base TCP port.
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The TCP address of the remote IP Office can be added to the default list of addresses scanned by the Select IP Office menu. Select File | Preferences and on the Discovery tab, enter the IP address in the IP Search Criteria area. See the following scenario.
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Scenario: Managing Multiple Remote IP Offices
In this scenario, the user is maintaining a number of IP Office 3.2 systems located on others LAN's. Through Manager it is possible to preset the addresses of these systems rather than having to change the Unit/Broadcast Address each time the Select IP Office menu appears.
Addresses are entered through the IP Search Criteria on the Preferences | Discovery tab. On this tab, IP Office system addresses can be entered, separating each entry with a semi-colon.
Diagram |
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Sequence |
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The user starts Manager and clicks . The Select IP Office menu appears.
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Manager does a UDP broadcast to 255.255.255.255. The router does not forward the UDP broadcast. This is typical router behavior and would apply to any other intermediate routers.
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Manager also sends TCP discovery requests to the addresses listed in the IP Search Criteria on the Preferences | Discovery tab. The requests are sent to port 50802.
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The IP Office systems respond with their system details including their names and software levels.
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The Select IP Office menu lists the responding IP Office.
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The user selects the IP Office system required and clicks OK.
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Since the system is listed as having a 3.2 software level, Manager requests the user to enter a Service User name and password.
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Manager sends a 'hashed' version of the name and password to port 50804 at the IP Office's IP address. If valid for that IP Office system, the IP Office sends its configuration settings in the return TCP stream.
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Scenario
This scenario combines the previous scenarios. A UDP broadcast is used to access the users own IP Office on their LAN whilst preset TCP addresses are used to access the IP Office systems that IP Office systems that they maintain on other LAN's.
Accessing an IP Office 3.2 Configuration |
Diagram |
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Sequence |
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The user starts Manager and clicks . The Select IP Office menu appears.
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Manager does a UDP broadcast to 255.255.255.255. The router does not forward the UDP broadcast. This is typical router behavior and would apply to any other intermediate routers.
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Manager also sends TCP discovery requests to the addresses listed in the IP Search Criteria on the Preferences | Discovery tab.
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The IP Office systems respond with their system details including their names and software levels.
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The Select IP Office menu lists the responding IP Office.
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The user selects the IP Office system required and clicks OK.
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Since the system is listed as having a 3.2 software level, Manager requests the user to enter a Service User name and password.
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Manager sends a 'hashed' version of the name and password to port 50804 at the IP Office's IP address. If valid for that IP Office system, the IP Office sends its configuration settings in the return TCP stream.
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