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VoIP Business Phone System

Overview of Manager
Whats New in Manager 3.2
Upgrading to Manager v 3.2
Installing Manager
Starting Manager & Connecting to IP Office
Backward Compatibility
Configuration Mode Interface
Security Settings
The Menu Bar
Using the Navigation Pane
Using the Group Pane
Group Pane Columns
Using the Details Pane
Using the Error Pane
Altering the Configuration Interface
Status Bar Messages
How the Configuration is Used
Mergeable Settings
Configuration File Sizes
Setting the Discovery IP Address
Loading a Configuration File
Creating a New Configuration
Importing and Exporting Settings
Saving a Configuration onto a PC
Sending a Configuration
Erasing the IP Office Configuration
Mobile twining settings
Line Form Overview
Analog Line Overview
Line | Analog Options
Line | BRI Overview
Line | Short Codes| BRI
Line Form (E1 PRI) Overview
Line | PRI Line (E1)
Line | Short Codes| Channels (E1 PRI)
Line Form (E1-R2) Overview
Line | Channels (E1-R2)
T1 Line Overview
Overview of Security Settings
Default Security Rights Users
Security Mode Interface
Loading and Saving Security Settings
General Security Settings
Security | System Details
Security | Unsecured Interfaces
Security Services Settings
Group Rights | Details| Configuration
Security Administration and Service User Setting
Open, Close / Save Configuration
Change Working Directory
File | Preferences
Offline Create / Send Config
Erase Configuration (Default)| Reboot| Audit Trail
Start Upgrade Wizard Tool
MSN Configuration & Extensions Renumber
File | Open Security Settings
Configuration Settings
System Settings
System | LAN1 Settings
System | DNS Settings
System | Voicemail
System | Telephony
System | H.323 Gatekeeper
System | LDAP Settings
System | System Alarms
System | Call Detail Record
CDR Record Formats and Fields
Call Splitting
Line | Gateway (IP DECT)
IP DECT Line Overview
Line | VoIP (IP)
Line | Line (IP)| Short Codes
IP Trunk Fallback
Line Form (IP) Overview
Line | Special (T1 PRI)
Line | Channels (T1 PRI)| TNS
Line Form (T1 PRI) Overview
Line | Channels T1 Short Codes
IP Office Manager Pt.2
IP Office Manager Pt. 3
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Upgrading to 3.2

The process of upgrading an IP Office system to 3.2 is covered in the IP Office 3.2 Installation Manual and the Technical Bulletin for IP Office 3.2.

For those with previous experience of IP Office, this page summarizes the most noticeable changes following an upgrade the IP Office system and its related applications to IP Office 3.2


  1. Starting Manager and Receiving an IP Office System's Configuration
    The sequence for starting Manager and receiving a configuration from a IP Office system has changed. This reflects the fact that security settings are now stored on the IP Office system.

Pre-3.2 IP Office

IP Office 3.2

  1. Start Manager and enter an operator name and password.
    The default is Administrator / Administrator.

  2. Scan for and select an IP Office system.

  3. Enter the IP Office system's system password.
    The default is password.


  1. Start Manager. No password is required.

  2. Scan for and select an IP Office system.

  3. Enter a service user name and password valid
    for that IP Office system. The default is
    / Administrator.

  1. Where are my User Restrictions?
    Any user restrictions within the IP Office system's configuration will be automatically converted to User Rights. This will not change operation of those restrictions.

  2. Why do some user's Phone Manager 3.2 settings keep resetting?
    A number of Phone Manager settings can now be controlled through the IP Office configuration. They mainly control which tabs are available to the Phone Manager user in the call history area, which tabs are available in the Configure Preferences form and what screen pop and hide options are used. These settings can be applied every time the user runs Phone Manager or applied only the first time the user runs Phone Manager. In the latter case the user can then change the settings if required.  These settings are found on the User | Phone Manager Options form and on the User Rights | Phone Manager form.

  3. Why can users no longer run Soft Console 3.2?
    A new control has been added to the IP Office 3.2 system configuration that sets whether a user is allowed to run Soft Console. The setting Soft Console User is found on the User | Phone Manager Options form and can also be set through the User Rights | Phone Manager form of the user's associated User Rights. This is in addition to the license controls.






























































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