VoIP Business Phone System

Upgrading to 3.2

The process of upgrading an IP Office system to 3.2 is covered in the IP Office 3.2 Installation Manual and the Technical Bulletin for IP Office 3.2.

For those with previous experience of IP Office, this page summarizes the most noticeable changes following an upgrade the IP Office system and its related applications to IP Office 3.2

1. Starting Manager and Receiving an IP Office System's Configuration
   The sequence for starting Manager and receiving a configuration from a IP Office system has changed. This reflects the fact that security settings are now stored on the IP Office system.

2. Where are my User Restrictions?
   Any user restrictions within the IP Office system's configuration will be automatically converted to User Rights. This will not change operation of those restrictions.

3. Why do some user's Phone Manager 3.2 settings keep resetting?
   A number of Phone Manager settings can now be controlled through the IP Office configuration. They mainly control which tabs are available to the Phone Manager user in the call history area, which tabs are available in the Configure Preferences form and what screen pop and hide options are used. These settings can be applied every time the user runs Phone Manager or applied only the first time the user runs Phone Manager. In the latter case the user can then change the settings if required.  These settings are found on the User | Phone Manager Options form and on the User Rights | Phone Manager form.

4. Why can users no longer run Soft Console 3.2?
   A new control has been added to the IP Office 3.2 system configuration that sets whether a user is allowed to run Soft Console. The setting Soft Console User is found on the User | Phone Manager Options form and can also be set through the User Rights | Phone Manager form of the user's associated User Rights. This is in addition to the license controls.

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