VoIP Business Phone System

System | Voicemail

The following settings are used to set the IP Office's voicemail server type and location. The fields are enabled or grayed out as appropriate to the selected voicemail type.  

Settings

• *1: Changes to Voicemail Type require a reboot.

• Voicemail Type: Default = Voicemail Lite/Pro
  Sets the type of voicemail system being used.

• • None
    No voicemail operation.

  • Centralized Voicemail
    Select this option when using a Voicemail Pro system installed and licensed on another IP Office in an IP Office Small Community Network. The outgoing line group for connection to the system with the Voicemail Pro should be entered as the Voicemail Destination.

  • Embedded Voicemail
    Small Office Edition and IP406 V2 control units only. Select this option to run embedded voicemail which stores messages and prompts on an Avaya memory card inserted into the control unit.  

  • Group Voicemail
    This option is used to support third-party voicemail systems attached by extension ports in the group specified as the Destination.

  • Remote Audix Voicemail
    Select this option if using a remote Avaya Intuity Audix or MultiMessage voicemail system. Requires entry of an Audix Voicemail license in Licenses.  

  • Voicemail Lite/Pro
    Select this option when using Voicemail Lite or Voicemail Pro. The IP address of the PC being used should be set as the Voicemail IP Address.  Use of Voicemail Pro requires entry of a Voicemail Pro (4 ports) license in Licenses.

• Voicemail Destination: Default = blank
  This setting is used when the Voicemail Type is set to Remote Audix Voicemail or Centralized Voicemail. It is used to enter the outgoing line group of the lines configured for connection to the remote voicemail system. It is also used for Group Voicemail to specify the group connected to the voicemail system.  

• Voicemail IP Address: Default = 255.255.255.255
  This setting is used when the Voicemail Type is set to Voicemail Lite/Pro. It is the IP address of the PC running the Voicemail Lite or Voicemail Pro server. If set as 255.255.255.255, the control unit broadcasts on the LAN for a response from a voicemail server. If set to a specific IP address, the system connects only to the voicemail server running at that specific address.

• Voicemail Password : Default = blank
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  The Voicemail Password is used by the main unit to confirm connection has been made to the correct Voicemail Pro Server. The password entered must correspond to the password set via the Voicemail Pro software. This entry must be left blank when using the standard Voicemail application supplied on the Admin CD.

• Audix UDP
  Available if the voicemail type Remote Audix Voicemail is selected. Needs to be completed with a four digit number from the Universal Dial Plan of the Avaya Communication Manager system.

• Maximum Record Time: Default = 120 seconds; Range = 5 to 180 seconds
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  This field is only available when Embedded Voicemail is selected as the Voicemail Type. The value sets the maximum record time for messages and prompts.

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