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Extension Form Overview
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Directory | Directory Entry
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User Rights | Button/Menu Programming
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Auto Attendant Overview
Auto Attendant | Auto Attendant
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Overview of Authorization Code
E911 System Overview
E911 System | E911 System
E911 System | Zones
IP Office Manager Pt.1
IP Office Manager Pt.3
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Avaya IP Office

The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.





User | Button Programming

This tab is used to assign functions to the programmable keys provided on many Avaya DS and IP telephones. For full details of button programming refer to the section Button Programming.

  • T3 Phones: T3 phone buttons have default functions. These are not shown in the configuration file but can be overridden by settings added to the configuration file. Buttons left blank or set to call appearance will use the phone's default function for that button.

A  symbol indicates that the button has been set and locked by the user's associated user rights.


Editing a Button

  1. Select the button row and then click Edit.

  2. Enter a custom label if required.

  3. Click on the ... button.

  4. Use the window that appears to select the required action.

  5. Enter or select the required setting for the action in the Action Data field.

  6. Click OK.

  7. Click OK again.


  1. Select the button row.

  2. Right-click on the Action field and select the required action.

  3. Right-click on the Action Data field and enter or select the required value.

  4. If required, right-click on the Label field and enter the required label.

  5. Repeat for any other buttons.

  6. Click OK.




Operator Rights View



















IP406 V1




IP406 V2






  • Button No.
    The number of the DSS key against which the function is being set. To set a function against a button double-click it or select it and then click Edit.   

  • Label
    This is a text label for display on the phone. It will be used on phones where the button status is indicated by the adjacent display space rather than LED's. Depending on the phone type, only up to eight characters may be displayed.

  • Action
    Defines the action taken by the button.  

  • Action Data
    This is a parameter used by the selected action. The options here will vary according to the selected button action.

  • Display All
    The number of button displayed is based on the phone associated with the user when the configuration was loaded. This can be overridden by selecting Display All Buttons. This may be necessary for users who switch between different phones using hot desking or have an expansion unit attached to their phone.








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