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Control Unit
Extension Form Overview
Extension | Extn
Extension | Analog
Extension | VoIP
Extension | IP DECT
User Form Overview
User | User
User | Voicemail
User | DND| Short Codes
User | Source Numbers
User | Telephony
User | Forwarding
User | Dial In
User | Voice Recording
User | Coverage
User | Button Programming
User | Twinning | Menu Programming
User | T3 Options
User | Phone Manager Options
Hunt Group Overview
Hunt Group | Hunt Group
Hunt Group | Voicemail
Hunt Group | Fallback
Hunt Group | Queuing| Voice Recording
Short Code | Short Code
Service Settings Form Overview
Service | Service
Service | Bandwidth
Service | IP
Service | Autoconnect
Service | Quota
Service | PPP
Service | Fallback| Dial In
RAS Form Overview
RAS | PPP
Incoming Call Route Overview
Incoming Call Route | Standard
WAN Port Overview
WAN Port | Frame Relay
WAN Port | DLCIs
WAN Port | Advanced
Directory | Directory Entry
Time Profile Overview
Firewall Profile Form Overview
Firewall | Custom
IP Route Overview
IP Route | IP Route
RIP Dynamic Routing
Least Cost Routing Overview
Least Cost Routing | LCR| Main Route
Least Cost Routing | Alternate Route
Account Code Overview
Account Code | Voice Recording
License | License
Tunnel
Tunnel | Tunnel (L2TP)
Tunnel | L2TP (L2TP)
Tunnel | PPP (L2TP)
Tunnel | Main (IPSec)
Tunnel | IKE Policies (IPSec)
Tunnel | IPSec Policies (IPSec)
Logical LAN
Wireless Overview
Wireless | Security
User Restrictions Overview
User Rights Overview
User Rights | User
User Rights | Short Codes| Telephony
User Rights | Button/Menu Programming
User Rights | Phone Manager
User Rights | Twinning| Membership
Auto Attendant Overview
Auto Attendant | Auto Attendant
Auto Attendant | Actions
Overview of Authorization Code
E911 System Overview
E911 System | E911 System
E911 System | Zones
 
IP Office Manager Pt.1
IP Office Manager Pt.3
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Avaya IP Office

The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.

   
   

 

User | DND

Do not disturb prevents the user from receiving hunt group and page calls. Direct callers hear busy tone or are diverted to voicemail if available. It overrides any call forwarding, follow me and call coverage settings. A set of exception numbers can be added to list numbers from which the user still wants to be able to receive calls when they have do not disturb in use.

The user can switch do not disturb on/off using short codes, pre-programmed keys on their phone or IP Office Phone Manager application. See Do Not Disturb in the Telephone Features section.

A  symbol indicates that in IP Office 3.2 the settings can be set and locked by the user's associated user rights.

Settings

Action

Operator Rights View

Mergeable

 

System

Level

Administrator

Manager

Operator

 

SOE

2.1

View

Pre-3.2

3.2

 

IP403

3.0DT

Edit

 

IP406 V1

3.0

New

 

IP406 V2

3.1

Delete

 

IP412

3.2

  • Do Not Disturb: Default = Off
    When checked the user's extension is considered busy, except for calls coming from sources listed in their Do Not Disturb Exception List.

  • Do Not Disturb Exception List: Default = Blank
    This is the list of telephone numbers that are still allowed through when Do Not Disturb is set. For example this could be an assistant or an expected phone call. Internal extension numbers or external telephone numbers can be entered. If you wish to add a range of numbers, you can either enter each number separately or make use of the wildcards "N" and "X" in the number. For example, to allow all numbers from 7325551000 to 7325551099, the DND Exception number can be entered as either 73255510XX or 73255510N.

User | Short Codes

Short codes entered in this list can only be dialed by the user. They will override any matching user rights or system short code. See Short Codes for details.

A  symbol indicates that in IP Office 3.2 the settings can be set and locked by the user's associated user rights.

Action

Operator Rights View

Mergeable

 

System

Level

Administrator

Manager

Operator

 

SOE

2.1

View

Pre-3.2

3.2

 

IP403

3.0DT

Edit

 

IP406 V1

3.0

New

 

IP406 V2

3.1

Delete

 

IP412

3.2

Short codes can be added and edited using the Add, Remove and Edit buttons. Alternatively you can right-click on the list of existing short code to add and edit short codes.

  • *FWD
    Short codes of this form are inserted by the IP Office. They are used in conjunction with the User | Forwarding settings to remember previously used forwarding numbers. They can be accessed on that tab by using the drop-down selector on the forwarding fields.  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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