Small Business Phone Systems

Avaya IP Office

The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.

Extension | Extn

This tab contains settings applicable to most types of extension.

Settings

• *1: VOIP and IP DECT extensions only.

• Extension ID
  The physical ID of the extension port. Except for IP extensions, this settings is allocated by the system and is not configurable.

• Base Extension: Range = 2 to 9 digits.
  This is the directory number of the extension's default associated user.

• • When the IP Office is restarted, each extension returns to the settings of its default associated user, unless that user is set to Force Login (User | Telephone)

  • If another user logs onto an extension, when they log off, the extension returns to its default associated user unless they have logged on elsewhere or are set to Force Login.  

  • In the US the Base Extension number is used for E911 calls. Any change to an extension's base extension must be matched by changes to the E911 adjunct database, see E911 Overview. Extensions without a Base Extension cannot be used with E911 and are associated with the NoUser user.

• Caller Display Type: Default = On
  Controls the presentation of caller display information. See Caller Display.

• • Off
    Disables caller display.
  • On
    Enables caller display using the caller display type appropriate to the System Locale, see Supported Country and Locale Settings. If a different setting is required it can be selected from the list of supported options.  
• Reset Volume after Calls: Default = Off.
  Resets the phone volume after each call.
• Device Type
  This field is for information only. It indicates the type of phone connected to the extension port when the configuration was received from the IP Office.