Small Business Phone Systems

Avaya IP Office

The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.

Extension | Analog

This tab contains settings that are applicable to analog extensions. These extensions are provided by ports marked as POT or PHONE on IP Office control units and expansion modules.

Settings

• Equipment Classification: Default = Standard Telephone
  Only available for analog extension ports. Note that changing this settings should be followed by a system reboot.  

• •  Quiet Headset
    This option is used with analog extensions where the handset is permanently off-hook and so audio is only desired when a call is connected, for example the handset has been replaced with a headset. This option is typically also used in conjunction with the User | Telephony Offhook Station setting.  
  •  Paging Speaker
    Used for analog ports connected to a paging amplifier. When the extension is called, no ringing is generated and the call is answered immediately.
  •  Standard Telephone
    Use for normal analog phones.  
  • Door Phone 1/Door Phone 2
    These two options are currently not used and so are grayed out.
  •  IVR Port  
    Used for analog ports connected to devices that require a specific disconnect clear signal at the end of each call. When selected the Disconnect Pulse Width is used. For pre-3.2 IP Office systems, this option was only supported on systems with the locale set to United States or Saudi Arabia.
• Message Waiting Lamp Indication Type: Default = None
  Allows the selection of the message waiting indication (MWI) mode for analog and IP DECT extensions.

• • For control unit and Phone V1 module analog extensions, the options None, On, 51V Stepped, 81V, Line Reversal A and Line Reversal B are available. On defaults the MWI using the system locale,.

• • For Phone V2 module extensions, the additional option 101V is available.  

• Hook Persistency: Default = 100ms, Range = 50 to 255ms.
  Defines the time frame (in milliseconds) in which the system will wait before determining that the phone is off-hook.

• Flash Hook Pulse Width
  The following options are only available for analog extension ports.

• • Use System Defaults: Default = Selected (On)
    Use the default values appropriate to the system's locale. See Appendix A: Locale Settings.
  • Minimum Width: Range = 0 to 99 x 10ms.
    Minimum hook flash length sent if Use System Defaults is not selected.
  • Maximum Width: Range = 0 to 255 x10ms.
    Maximum hook flash length sent if Use System Defaults is not selected.
• Disconnect Pulse Width: Default = 0ms, Range = 0 to 100ms
  This setting is used with analog extensions where their Equipment Classification has been set to IVR Port.