Telephone Systems

Avaya IP Office

The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.

Extension Form Overview

• Physical Extensions
  Physical extension ports are either integral to the IP Office control unit or added by the installation of an IP Office analog or digital phone expansion module. Extension entries are automatically created for each physical extension port within the system. These ports cannot be added or deleted manually.

• •   Standard Telephone
    An analog extension port (PHONE orPOT) or an Avaya digital station port (DS) on a unit within the IP Office system.
  •  Quiet Headset
    Used for analog extension devices that are permanently off-hook and so should not receive dial-tone when not connected.  
  •   IVR Port
    Used for analog ports connected to devices that require a specific disconnect clear signal at the end of each call.
  •   Paging Speaker
    An analog extension port set to be used as a paging speaker connection.
• IP Extensions
  These are used for H.323 IP phone devices or applications.

• •   VoIP
    This icon indicates an IP extension. For Avaya IP hardphones the IP extensions is either added manually or by the automatic detection the phone being connected, refer to the IP Office IP Phone Installation Manual. IP extensions can also be added manually to support a Phone Manager Pro PC Softphone or a third-party IP phone device. Note that third-party IP phone devices require entry of an IP End-Points license.

  •   IP DECT
    An extension port manually added to match extensions within an Avaya IP DECT system connected to the IP Office via an IP DECT line.