IP Office Platform
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Telephone Systems

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Control Unit
Extension Form Overview
Extension | Extn
Extension | Analog
Extension | VoIP
Extension | IP DECT
User Form Overview
User | User
User | Voicemail
User | DND| Short Codes
User | Source Numbers
User | Telephony
User | Forwarding
User | Dial In
User | Voice Recording
User | Coverage
User | Button Programming
User | Twinning | Menu Programming
User | T3 Options
User | Phone Manager Options
Hunt Group Overview
Hunt Group | Hunt Group
Hunt Group | Voicemail
Hunt Group | Fallback
Hunt Group | Queuing| Voice Recording
Short Code | Short Code
Service Settings Form Overview
Service | Service
Service | Bandwidth
Service | IP
Service | Autoconnect
Service | Quota
Service | PPP
Service | Fallback| Dial In
RAS Form Overview
RAS | PPP
Incoming Call Route Overview
Incoming Call Route | Standard
WAN Port Overview
WAN Port | Frame Relay
WAN Port | DLCIs
WAN Port | Advanced
Directory | Directory Entry
Time Profile Overview
Firewall Profile Form Overview
Firewall | Custom
IP Route Overview
IP Route | IP Route
RIP Dynamic Routing
Least Cost Routing Overview
Least Cost Routing | LCR| Main Route
Least Cost Routing | Alternate Route
Account Code Overview
Account Code | Voice Recording
License | License
Tunnel
Tunnel | Tunnel (L2TP)
Tunnel | L2TP (L2TP)
Tunnel | PPP (L2TP)
Tunnel | Main (IPSec)
Tunnel | IKE Policies (IPSec)
Tunnel | IPSec Policies (IPSec)
Logical LAN
Wireless Overview
Wireless | Security
User Restrictions Overview
User Rights Overview
User Rights | User
User Rights | Short Codes| Telephony
User Rights | Button/Menu Programming
User Rights | Phone Manager
User Rights | Twinning| Membership
Auto Attendant Overview
Auto Attendant | Auto Attendant
Auto Attendant | Actions
Overview of Authorization Code
E911 System Overview
E911 System | E911 System
E911 System | Zones
 
IP Office Manager Pt.1
IP Office Manager Pt.3
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Avaya IP Office

The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.

   
   

Extension Form Overview

The IP Office supports both physical extensions and IP extensions.

By default, each extension is normally associated with a user and uses that user's directory number and other setting. Users with a login code can move between extensions by logging in and out, so the directory number is not a fixed property of the extension.

  • Physical Extensions
    Physical extension ports are either integral to the IP Office control unit or added by the installation of an IP Office analog or digital phone expansion module. Extension entries are automatically created for each physical extension port within the system. These ports cannot be added or deleted manually.

    •   Standard Telephone
      An analog extension port (PHONE orPOT) or an Avaya digital station port (DS) on a unit within the IP Office system.
    •  Quiet Headset
      Used for analog extension devices that are permanently off-hook and so should not receive dial-tone when not connected.  
    •   IVR Port
      Used for analog ports connected to devices that require a specific disconnect clear signal at the end of each call.
    •   Paging Speaker
      An analog extension port set to be used as a paging speaker connection.
  • IP Extensions
    These are used for H.323 IP phone devices or applications.
    •   VoIP
      This icon indicates an IP extension. For Avaya IP hardphones the IP extensions is either added manually or by the automatic detection the phone being connected, refer to the IP Office IP Phone Installation Manual. IP extensions can also be added manually to support a Phone Manager Pro PC Softphone or a third-party IP phone device. Note that third-party IP phone devices require entry of an IP End-Points license.

    •   IP DECT
      An extension port manually added to match extensions within an Avaya IP DECT system connected to the IP Office via an IP DECT line.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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PO BOX 186 Spring Lake, New Jersey 07762
1-800-429-0077 ::: 732-280-3200
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