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Control Unit
Extension Form Overview
Extension | Extn
Extension | Analog
Extension | VoIP
Extension | IP DECT
User Form Overview
User | User
User | Voicemail
User | DND| Short Codes
User | Source Numbers
User | Telephony
User | Forwarding
User | Dial In
User | Voice Recording
User | Coverage
User | Button Programming
User | Twinning | Menu Programming
User | T3 Options
User | Phone Manager Options
Hunt Group Overview
Hunt Group | Hunt Group
Hunt Group | Voicemail
Hunt Group | Fallback
Hunt Group | Queuing| Voice Recording
Short Code | Short Code
Service Settings Form Overview
Service | Service
Service | Bandwidth
Service | IP
Service | Autoconnect
Service | Quota
Service | PPP
Service | Fallback| Dial In
RAS Form Overview
RAS | PPP
Incoming Call Route Overview
Incoming Call Route | Standard
WAN Port Overview
WAN Port | Frame Relay
WAN Port | DLCIs
WAN Port | Advanced
Directory | Directory Entry
Time Profile Overview
Firewall Profile Form Overview
Firewall | Custom
IP Route Overview
IP Route | IP Route
RIP Dynamic Routing
Least Cost Routing Overview
Least Cost Routing | LCR| Main Route
Least Cost Routing | Alternate Route
Account Code Overview
Account Code | Voice Recording
License | License
Tunnel
Tunnel | Tunnel (L2TP)
Tunnel | L2TP (L2TP)
Tunnel | PPP (L2TP)
Tunnel | Main (IPSec)
Tunnel | IKE Policies (IPSec)
Tunnel | IPSec Policies (IPSec)
Logical LAN
Wireless Overview
Wireless | Security
User Restrictions Overview
User Rights Overview
User Rights | User
User Rights | Short Codes| Telephony
User Rights | Button/Menu Programming
User Rights | Phone Manager
User Rights | Twinning| Membership
Auto Attendant Overview
Auto Attendant | Auto Attendant
Auto Attendant | Actions
Overview of Authorization Code
E911 System Overview
E911 System | E911 System
E911 System | Zones
 
IP Office Manager Pt.1
IP Office Manager Pt.3
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Avaya IP Office

The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.

   
   

Hunt Group Overview

A hunt group is a collection of users accessible through a single directory number. Calls to that hunt group can be answered by any available member of the group. The order in which calls are presented can be adjusted by selecting different group types and adjusting the order in which group members are listed. For a full overview of hunt groups, see Hunt Groups in the Telephone Features section.

Changing the name of a hunt group has the following effects:

  • A new empty mailbox is created on voicemail with the new hunt group name.

  • Entries in other groups' Overflow lists will be updated.

  • Out-of-Service and Night-Service fallback references are updated.

Modifying the extension number of a hunt group updates the following:

  • Group buttons.

  • Overflow, Out of Service Fallback and Night Service Fallback group entries.

  • Incoming call route entries.

When a hunt group is deleted, all references to the deleted group will be removed including:

  • Entry in Incoming call routing table.

  • Transfer target in internal auto-attendant.

  • Overflow, Night-Service or Fallback-Service on other groups.

  • DSS keys monitoring group status.

Note that a group will not be deleted until all calls that were established through calling the hunt group are cleared. In the meanwhile, the group is set to Out of Service and any new calls to that group will not be processed. The group is now set in a Deleting state. While in this state, updating any setting on the group using Manager or the Installation Wizard will reinstate the group, that is, the Deleting state is lost and the group will not be deleted.

User | Hunt Group Memberships

This tab displays the hunt group of which the user has been made a member. The tick boxes indicate whether the user's membership of each of those group's is currently enabled or disabled.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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