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Control Unit
Extension Form Overview
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IP Office Manager Pt.1
IP Office Manager Pt.3
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Avaya IP Office

The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.

   
   

Hunt Group | Voicemail

For full details see Voicemail in the Hunt Group section.

Settings

Action

Operator Rights View

Mergeable

 

System

Level

Administrator

Manager

Operator

 

SOE

2.1

View

Pre-3.2

3.2

 

IP403

3.0DT

Edit

 

IP406 V1

3.0

New

 

IP406 V2

3.1

Delete

 

IP412

3.2

  • Voicemail Code: Default = Blank, Range = 0 to 15 digits
    A security code used by the voicemail server for mailbox access. This is required when users retrieve voicemail messages for this hunt group remotely, for example from an extension not a member of the hunt group or from an external telephone.

  • Voicemail Email: Default = Blank (Disabled)
    Messages for this hunt group can be sent to an email account. Enter the email address, for example jbloggs@bloggs.com. Select the required Voicemail Email mode below. The Voicemail message is received by the email application as a .wav file and played through the speakers of the PC. Refer to the Voicemail Installation & Administration Manual for full details. This entry is not used by IMS.

  • Voicemail On: Default = On
    This field enables the use of voicemail to take messages for the hunt group.

  • Voicemail Help: Default = Off
    For voicemail systems running IP Office mailbox mode, this option controls whether users retrieving messages are automatically given an additional prompt "For help at any time press 8." If switched off, users can still press 8 for help. For voicemail systems running in Intuity emulation mode, this option has no effect. On those systems the default access greeting always includes the prompt "For help at any time, press *4."
      

  • Broadcast: Default = Off
    [2.1 ][3.0DT ][3.0 ][3.1 ][3.2 ]

    If a voicemail message is left for the hunt group and
    Broadcast is enabled, copies of the message are forwarded to the mailboxes of the individual group members. The original message in the hunt group mailbox is deleted.

  • Voicemail Email mode: Default = Off
    If a Voicemail Email address has been entered above, select one of the following modes:

    • Off
      Voicemail messages or notifications are not sent to the email account automatically.

    • Copy
      A copy of the Voicemail message is sent to the email account.

    • Forward
      Voicemail messages are sent to the email account and deleted from the Voicemail server.

    • Alert
      Notification that a new Voicemail message has been received is sent to the email account.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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