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IP Office Telephone Systems

Telecommunications Consulting
Control Unit
Extension Form Overview
Extension | Extn
Extension | Analog
Extension | VoIP
Extension | IP DECT
User Form Overview
User | User
User | Voicemail
User | DND| Short Codes
User | Source Numbers
User | Telephony
User | Forwarding
User | Dial In
User | Voice Recording
User | Coverage
User | Button Programming
User | Twinning | Menu Programming
User | T3 Options
User | Phone Manager Options
Hunt Group Overview
Hunt Group | Hunt Group
Hunt Group | Voicemail
Hunt Group | Fallback
Hunt Group | Queuing| Voice Recording
Short Code | Short Code
Service Settings Form Overview
Service | Service
Service | Bandwidth
Service | IP
Service | Autoconnect
Service | Quota
Service | PPP
Service | Fallback| Dial In
RAS Form Overview
Incoming Call Route Overview
Incoming Call Route | Standard
WAN Port Overview
WAN Port | Frame Relay
WAN Port | DLCIs
WAN Port | Advanced
Directory | Directory Entry
Time Profile Overview
Firewall Profile Form Overview
Firewall | Custom
IP Route Overview
IP Route | IP Route
RIP Dynamic Routing
Least Cost Routing Overview
Least Cost Routing | LCR| Main Route
Least Cost Routing | Alternate Route
Account Code Overview
Account Code | Voice Recording
License | License
Tunnel | Tunnel (L2TP)
Tunnel | L2TP (L2TP)
Tunnel | PPP (L2TP)
Tunnel | Main (IPSec)
Tunnel | IKE Policies (IPSec)
Tunnel | IPSec Policies (IPSec)
Logical LAN
Wireless Overview
Wireless | Security
User Restrictions Overview
User Rights Overview
User Rights | User
User Rights | Short Codes| Telephony
User Rights | Button/Menu Programming
User Rights | Phone Manager
User Rights | Twinning| Membership
Auto Attendant Overview
Auto Attendant | Auto Attendant
Auto Attendant | Actions
Overview of Authorization Code
E911 System Overview
E911 System | E911 System
E911 System | Zones
IP Office Manager Pt.1
IP Office Manager Pt.3
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Avaya IP Office

The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.


Least Cost Routing | Alternate Route 1

This tab of a Least Cost Route is used in the following cases:

  • The short code match on the Main Route tab is set to Busy but the user has a higher priority than that tab.

  • The Main Route tab timeout has expired while trying to seize a line from the outgoing line group specified by the short code match on that tab.  

In either case the IP Office will look for an alternate short code match on this tab. The match is performed on the telephone number outputs by a Line, User, User Rights or System short code that resulted in a number to dial. If a match is found it is used, otherwise the call receives busy.



Operator Rights View



















IP406 V1




IP406 V2






  • Timeout (secs): Default = 30 seconds. Range = 1 to 99999 seconds or 0 (No IP trunk fallback).  
    If an LCR short code match is found, the IP Office will attempt to seize a line in the outgoing line group specified by that short code. If, after this timeout period has expired, the IP Office still cannot seize a line, it will look for a alternate short code match in the Alternate Route 2 tab.  

  • Priority: Default = 5, Range 1 (lowest) to 5 (highest).
    Normally, if the LCR short code match is a short code set to Busy, the user will receive busy tone. For users whose own Priority setting (User | User | Priority) is higher than the Main Route tab's, the IP Office will look for an alternate short code match in the Alternate Route 2 tab.  

  • Allow Bump: Default = Off
    When a line indicated by the LCR short code match cannot be seized because lines in that outgoing line group are being used for a multilink PPP data call, this options allows a line to be seized from the data call.

  • Short Code List
    These are the short codes used for matching against the telephone number output Line, User, User Right or System dial short code.

    • The only short code features that should be used in a Least Cost Route short code are: Dial, Dial3K1, Dial56K, Dial64K, DialEmergency, DialSpeech, DialV110, DialV120, DialVideo and Busy.

    • The ; character and [ ] characters cannot be used.

    • Short codes can be added and edited using the Add, Remove and Edit buttons. Alternatively you can right-click on the list of existing short code to add and edit short codes.




































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