The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.
Least Cost Routing | Alternate Route 1
This tab of a Least Cost Route is used in the following cases:
The short code match on the Main Route tab is set to Busy but the user has a higher priority than that tab.
The Main Route tab timeout has expired while trying to seize a line from the outgoing line group specified by the short code match on that tab.
In either case the IP Office will look for an alternate short code match on this tab. The match is performed on the telephone number outputs by a Line, User, User Rights or System short code that resulted in a number to dial. If a match is found it is used, otherwise the call receives busy.
Settings
Action
Operator Rights View
Mergeable
System
Level
Administrator
Manager
Operator
SOE
2.1
View
Pre-3.2
3.2
IP403
3.0DT
Edit
IP406 V1
3.0
New
IP406 V2
3.1
Delete
IP412
3.2
Timeout (secs):Default = 30 seconds. Range = 1 to 99999 seconds or 0 (No IP trunk fallback).
If an LCR short code match is found, the IP Office will attempt to seize a line in the outgoing line group specified by that short code. If, after this timeout period has expired, the IP Office still cannot seize a line, it will look for a alternate short code match in the Alternate Route 2 tab.
Priority:Default = 5, Range 1 (lowest) to 5 (highest).
Normally, if the LCR short code match is a short code set to Busy, the user will receive busy tone. For users whose own Priority setting (User | User | Priority) is higher than the Main Route tab's, the IP Office will look for an alternate short code match in the Alternate Route 2 tab.
Allow Bump:Default = Off
When a line indicated by the LCR short code match cannot be seized because lines in that outgoing line group are being used for a multilink PPP data call, this options allows a line to be seized from the data call.
Short Code List
These are the short codes used for matching against the telephone number output Line, User, User Right or System dial short code.
The only short code features that should be used in a Least Cost Route short code are: Dial, Dial3K1, Dial56K, Dial64K, DialEmergency, DialSpeech, DialV110, DialV120, DialVideo and Busy.
The ; character and [ ] characters cannot be used.
Short codes can be added and edited using the Add, Remove and Edit buttons. Alternatively you can right-click on the list of existing short code to add and edit short codes.
