IP Office Telephone Systems

Avaya IP Office

The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.

License | License

Dongles are available in several types. Each IP Office system only supports license validation against a single dongle and vice versa.

• Serial
  This type of feature key dongle is plugged into the 9-pin serial port on the back of IP Office Small Office Edition and IP406 V2 control units. No separate PC running IP Office Feature Key software is required.

• Parallel
  This type of feature key dongle is plugged into the parallel port of a PC running the IP Office Feature Key Server software.

• USB
  This type of feature key dongle is plugged into the USB port of a PC running the IP Office Feature Key Server software.

For parallel and USB feature keys, the address of the PC hosting the dongle and running the IP Office Feature Key Server software is set by the License Server IP Address setting on the System | System tab. For serial key dongles, the address is set to 0.0.0.0.  

Importing License Keys
It is recommended that licenses are cut and pasted electronically. This removes the chances of errors due to mistyping and misinterpretation of characters fonts. Where multiple licences need to be added, the CSV import option can be used (File | Import/Export | Import). Licenses imported this way may be listed as invalid until the configuration is saved and then reloaded.

Settings

• License Key
  This field is used to enter the 32-character license key.

• License Type
  For information only. If the key is recognized, its function will be listed here. Invalid indicates that the License Key has not been recognized as enabling any feature, regardless of the Feature Key dongle serial number. For a list of licenses and their purpose refer to the IP Office Installation manual.

• License Status
  For information only. This field indicates the current validation status of the license key against the serial number of the Feature Key dongle being used by the IP Office system.

• • Unknown is shown for newly entered licenses until the configuration is sent to the IP Office and then retrieved again.

  • Valid is shown if the license key matches the Feature Key dongle serial number.

  • Invalid is shown if the license key does not match the Feature Key dongle serial number.

• Instances
  For information only. Some licenses enable a number of port, channels or users. When that is the case, the number of such is indicated here. Multiple licences for the same feature are usually cumulative.

• Expiry Date
  For information only. License can be set to expire within a set period from their issue by Avaya. The expiry date is shown here.