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IP Office Telephone Systems

Telecommunications Consulting
Control Unit
Extension Form Overview
Extension | Extn
Extension | Analog
Extension | VoIP
Extension | IP DECT
User Form Overview
User | User
User | Voicemail
User | DND| Short Codes
User | Source Numbers
User | Telephony
User | Forwarding
User | Dial In
User | Voice Recording
User | Coverage
User | Button Programming
User | Twinning | Menu Programming
User | T3 Options
User | Phone Manager Options
Hunt Group Overview
Hunt Group | Hunt Group
Hunt Group | Voicemail
Hunt Group | Fallback
Hunt Group | Queuing| Voice Recording
Short Code | Short Code
Service Settings Form Overview
Service | Service
Service | Bandwidth
Service | IP
Service | Autoconnect
Service | Quota
Service | PPP
Service | Fallback| Dial In
RAS Form Overview
Incoming Call Route Overview
Incoming Call Route | Standard
WAN Port Overview
WAN Port | Frame Relay
WAN Port | DLCIs
WAN Port | Advanced
Directory | Directory Entry
Time Profile Overview
Firewall Profile Form Overview
Firewall | Custom
IP Route Overview
IP Route | IP Route
RIP Dynamic Routing
Least Cost Routing Overview
Least Cost Routing | LCR| Main Route
Least Cost Routing | Alternate Route
Account Code Overview
Account Code | Voice Recording
License | License
Tunnel | Tunnel (L2TP)
Tunnel | L2TP (L2TP)
Tunnel | PPP (L2TP)
Tunnel | Main (IPSec)
Tunnel | IKE Policies (IPSec)
Tunnel | IPSec Policies (IPSec)
Logical LAN
Wireless Overview
Wireless | Security
User Restrictions Overview
User Rights Overview
User Rights | User
User Rights | Short Codes| Telephony
User Rights | Button/Menu Programming
User Rights | Phone Manager
User Rights | Twinning| Membership
Auto Attendant Overview
Auto Attendant | Auto Attendant
Auto Attendant | Actions
Overview of Authorization Code
E911 System Overview
E911 System | E911 System
E911 System | Zones
IP Office Manager Pt.1
IP Office Manager Pt.3
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Avaya IP Office

The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.



License | License

This form is used to display the function, value and status of license keys entered into the IP Office configuration. License keys are 32 character strings uniquely based on the feature they active and the serial number of a Feature Key dongle.

Dongles are available in several types. Each IP Office system only supports license validation against a single dongle and vice versa.

  • Serial
    This type of feature key dongle is plugged into the 9-pin serial port on the back of IP Office Small Office Edition and IP406 V2 control units. No separate PC running IP Office Feature Key software is required.

  • Parallel
    This type of feature key dongle is plugged into the parallel port of a PC running the IP Office Feature Key Server software.

  • USB
    This type of feature key dongle is plugged into the USB port of a PC running the IP Office Feature Key Server software.


For parallel and USB feature keys, the address of the PC hosting the dongle and running the IP Office Feature Key Server software is set by the License Server IP Address setting on the System | System tab. For serial key dongles, the address is set to  


Importing License Keys
It is recommended that licenses are cut and pasted electronically. This removes the chances of errors due to mistyping and misinterpretation of characters fonts. Where multiple licences need to be added, the CSV import option can be used (File | Import/Export | Import). Licenses imported this way may be listed as invalid until the configuration is saved and then reloaded.




Operator Rights View



















IP406 V1




IP406 V2






  • License Key
    This field is used to enter the 32-character license key.

  • License Type
    For information only. If the key is recognized, its function will be listed here. Invalid indicates that the License Key has not been recognized as enabling any feature, regardless of the Feature Key dongle serial number. For a list of licenses and their purpose refer to the IP Office Installation manual.

  • License Status
    For information only. This field indicates the current validation status of the license key against the serial number of the Feature Key dongle being used by the IP Office system.

    • Unknown is shown for newly entered licenses until the configuration is sent to the IP Office and then retrieved again.

    • Valid is shown if the license key matches the Feature Key dongle serial number.

    • Invalid is shown if the license key does not match the Feature Key dongle serial number.

  • Instances
    For information only. Some licenses enable a number of port, channels or users. When that is the case, the number of such is indicated here. Multiple licences for the same feature are usually cumulative.

  • Expiry Date
    For information only. License can be set to expire within a set period from their issue by Avaya. The expiry date is shown here.














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