Small Business Telephone Systems

Avaya IP Office

The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.

Service | Quota

Quotas are associated with outgoing calls, they place a time limit on calls to a particular IP Service. This avoids excessive call charges when perhaps something changes on your network and call frequency increases unintentionally.

Settings

• Quota Time (mins): Default = 240 minutes. Range = 0 to 99999 minutes.
  Defines the number of minutes used in the quota. When the quota time is used up no further data can be passed to this service. This feature is useful to stop things like an internet game keeping a call to your ISP open for a long period.

• • Warning: Setting a value here without selecting a Quota period below will stop all further calls after the Quota Time has expired.

• Quota: Default = Daily
  Sets the period during which the quota is applied from None, Daily, Weekly or Monthly. For example, if the Quota Time is 60 minutes and the Quota is set to Daily, then the maximum total connect time during any day is 60 minutes. Any time beyond this will cause the system to close the service and prevent any further calls to this service. To disable quotas select None and set a Quota Time of zero.

• • Note: The ClearQuota feature can be used to create Short Codes to refresh the quota time.