Telephone Systems

Avaya IP Office

The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.

Service Form Overview

The IP Office supports three types of service:  

•  Normal Service
  This type of service should be selected when for example, connecting to an ISP.

•  WAN Service
  This type of service is used when creating a WAN link. A User and RAS Service will also be created with the same name. These three entries are automatically linked and each open the same form. Note however, that this type of Service cannot be used if the Encrypted Password option is checked. In this case the RAS Service name must match the Account Name. Therefore either create each entry manually or create an Intranet Service.  

•  Intranet Service
  This type of service can be selected to automatically create a User with the same name at the same time. These two entries are linked and will each open the same form. The User's password is entered in the Incoming Password field at the bottom on the Service tab. An Intranet Services shares the same configuration tabs as those available to the WAN Service.